IT Service Desk Update

 

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Recommended Hardware 2017 / 2018 / 2019

Revised: June 2018

New Personal Purchase Recommendations

Windows Based Apple Based
Desktop Desktop
Windows 10 Pro
Core i5 or Core i7 8th Generation (Kaby Lake-R or Coffee Lake) Processors (Available Summer/Fall 2018)
8GB RAM minimum (16GB or greater preferred)
1,920×1,080 Full HD Display minimum
4 USB 3.0 or 3.1 Ports minimum
256GB Solid State HD minimum or 1TB 7200RPM Traditional Hard Drive
10/100/1000 Ethernet Port
macOS High Sierra
Core i5 or Core i7 8th Generation (Kaby Lake-R or Coffee Lake) Processors (Available Summer/Fall 2018)
8GB RAM minimum (16GB or greater preferred)
1,920×1,080 Full HD Display minimum
4 USB 3.1/C Ports minimum
256GB Solid State HD minimum or 1TB 7200RPM Traditional Hard Drive
10/100/1000 Ethernet Port
Notebook Notebook
Windows 10 Pro
Core i5 or Core i7 8th Generation (Kaby Lake-R or Coffee Lake) Processors
256GB or Greater Solid State Drive
802.11ac dual band WiFi
2 USB 3.0 or 3.1 ports (newer models may have USB-C with 3.1 and/or Thunderbolt 3)
macOS High Sierra
Core i5 or Core i7 8th Generation (Kaby Lake-R or Coffee Lake) Processors
256GB or Greater Solid State Drive
802.11ac dual band WiFi
4 USB – C ports
Tablet Alternatives
Microsoft Surface Pro (2017)
Core i5 minimum with Surface Pen (2017)
8GB RAM minimum (16GB preferred)
Samsung Galaxy Tab S4
Android 8.0 Oreo
4GB RAM + 64GB or 256GB base storage + Supports add-in microSD card up to 512GB
iPad Pro (2017 or 2018)
iOS 11
256GB or greater at 10.5 or 12.9 inches
iPad Pro supports Apple Keyboard and Apple Pencil