Communications News Archive

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/     Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,

Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others.  The MUIT Systems team is currently assessing the situation and will provide our Applications team a

Level of impact:  Medium  Marshall University Information Technology is planning to decommission our On-Premise SharePoint 2013 environment at the end of the year 2021. Existing sites will need to be migrated to avoid losing access and data.  Who does it affect? If you are receiving this message, you have been identified as an administrator of a SharePoint site in

Marshall’s contract with Blackboard Collaborate Ultra will not be renewed after July 1, 2021. You have been identified as a user who has engaged as a moderator during this summer so far. All summer courses will have access to the Collaborate tool through the end of all summer terms. Important:  All Collaborate recordings will be

Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix on newly generated ID numbers.   Any students admitted or employees hired after the change will have the new prefix.  No existing Student ID or Employee ID numbers will be changing. From Sunday moving forward, try to refrain from asking for

Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the Microsoft Defender for Office 365 service improves security for both incoming and outgoing email. This

Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper forms, to ensure compliance with this change. While this is a relatively minor change

This message to all students, faculty and staff has been approved by Jon B. Cutler, Chief Information Security Officer As we start the fall semester, we remind you of the important role which you have in the cyber security of Marshall University. Please review a few key steps listed below which you can take in

June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the