MATLAB Support Change

Below is an update from MATLAB:

If you have installed MATLAB on a platform that is impacted by a support change.

MathWorks periodically updates platform support and has made the following changes:

New Platforms

  • Ubuntu 18.04 LTS: Support begins with R2018b.
  • SUSE Linux Enterprise Desktop 15: Support begins with R2018b.
  • SUSE Linux Enterprise Server 15: Support begins with R2018b.

Dropped Platforms

  • Windows 8.1: Support has ended as of R2018b.
  • macOS 10.11 “El Capitan”: Support has ended as of R2018b.

See the complete set of system requirements and the platform road map for the latest information on planned platform changes to MathWorks products.

Sincerely,
MathWorks Customer Service Team
mathworks.com/contact


MU Information Security Alert

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.

IF YOU HAVE ALREADY CLICKED A LINK IN A MESSAGE SIMILAR TO THE ONE ABOVE, CHANGE YOUR PASSWORD AS SOON AS POSSIBLE and contact the IT Service Desk at (304)696-3200. 

 

IF YOU RECEIVE A FRAUDULENT EMAIL MESSAGE, WE ASK YOU TAKE THE FOLLOWING ACTION(s):

  1. (Optional) Report a suspicious email message sent to your @marshall.edu email address by forwarding the message to phishing@marshall.edu. You will receive an auto-reply confirming receipt of the message as well as additional instructions.
  2. Delete the message from your inbox.
  3. As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
  4. If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 / itservicedesk@marshall.edu.

 

Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.

 

ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments,  web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.

 

Phishing Scams and Compromised Accounts – What Should I Do?

https://www.marshall.edu/it/departments/information-security/compromise/

 

InfoSec Tips #7: Don’t Be Tricked

http://www.marshall.edu/it/training/infosec-tips-7/

 

Thank you for your continued awareness,

 

 


Tech Up Session Tonight!

 

Come join us!

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

For more information, please visit www.marshall.edu/techup


Improve your technology security awareness using Lynda Campus

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.

 

 

 

 

 

Members of the Marshall community utilize technology on a day-to-day basis and Lynda Campus provides easy ways to improve technology skills including how to safeguard your computer, keep your digital data secure, properly managing your passwords, protect your online privacy, and to help you prevent viruses and security breaches across your devices. Learning, understanding and executing these technology skills will benefit and protect you and the university as a whole.

Related topics include:

Learning Computer Security and Internet Safety
Cybersecurity Awareness: Mobile Device Security
Password Management Playlist

To access these videos and more, visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus. Lynda.com is also available in the app store for smart devices.

Benefits to using lynda.com include:

Unlimited access to courses on a wide variety of technologies and disciplines
Up-to-date content to keep skills current and learn new skills
New courses added each week
Tutorials taught by recognized industry experts
Access to instructors’ exercise files to follow along as you learn
Closed captioning and searchable, time-coded transcripts
Beginner to advanced courses
Option to watch complete courses or bite-size videos as you need them

 

Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library and Information Center, email: itservicedesk@marshall.edu or call 304-696-3200.


Tech-Up – Spring 2018

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.

Scheduled dates are:

Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)

Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.

“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.

Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.

For additional information, visit our TechUp page or contact Tiffany Bowes, bowes1@marshall.edu or call 304-696-4801.


Microsoft Home Use Program

The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions.

Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These are often legitimate messages – see a recent example of one of these messages inserted into this post. TakeOfficeHomeForTheHolidays You are receiving these offer e-mails because of a previous purchase of Microsoft Office for your personal/home computer. If you no longer wish to receive these offers, see the Frequently Asked Questions section below on how to unsubscribe from these mailings.

Before you pay $9.95 to upgrade, please read the rest of this message below…

If you are currently a Marshall faculty or staff member, you are eligible for ‘Home Use Rights’ under our Microsoft Campus Agreement. You do not have to buy a license, but there is a nominal fee charged by the vendor to cover  software distribution costs. In most cases you should use your access to Marshall’s Microsoft Office365 services to download the no-cost install media for your home/personal computer. If you are no longer a Marshall University employee, but still have an active student status, you can also use access Office365ProPlus media as described below.

Frequently Asked Questions

  • Can I use Microsoft Office365 ProPlus Media on a Personally Owned PC/Windows or Apple Macintosh OS?
    Yes. the Microsoft Office365ProPlus download is intended for PERSONALLY-OWNED machines. There are separate versions for Microsoft Windows PC’s and Apple Macintosh OS X computers.
  • Is there a difference in Microsoft Office365Pro and the Office 2016ProPlus software installed on my University-owned computer?
    Yes, a few. Functionally, both products are still Microsoft Office – Word, Excel, Outlook, etc. You still have a choice of ‘new’ (Office 2016) or ‘previous’ (2013) releases. However, with the Office365 release, Microsoft provides new feature updates directly to you through the ‘Windows Updates’ (for PC’s) or ‘Microsoft Updates’ process (for Mac). These updates may appear on a different release schedule than your University-owned computer. You will still have the option to ‘accept’ or ‘defer’ these major updates. You may wish to maintain the same major version (e.g. Office 2013 vs. Office 2016) running on both your personally- and University-owned computers.
  • Where can I get more information on accessing Office 365 software for my personal computer?
    Please visit the Marshall IT website for additional Microsoft Office 365 information for more details.
  • What is an eligible employee for purposes of the ‘Home Use Program’?
    Microsoft defines ‘eligible employee’ as follows… “those individuals who use the covered licenses at work are eligible to purchase these Office applications for use on a personal device during the term of their employment. This temporary license expires with the employer’s Software Assurance coverage, or upon termination of employment with the covered organization.” – http://www.microsofthup.com/hupus/faq.aspx
  • How can I request Microsoft/DigitalRiver to stop sending me these upgrade offers?
    Locate the recent e-mail message in your inbox (Subject: Take Office Home for the Holidays). At the very bottom of the message, locate the ‘Click here to unsubscribe’ web link. This will take you to a webpage which will already contain your e-mail address. Click the [Unsubscribe] button. That’s it.

Please direct any additional questions to the Marshall IT Service Desk ITservicedesk@marshall.edu and we can update this list of frequently asked questions on the IT website.

Thanks,

Jon B. Cutler | Chief Information Security Officer | Marshall University | 1 John Marshall Drive, DL-324 | Huntington, WV 25755-2066 | U.S.A. |Office: +1 304 696 3270


WiFi Update 11:30 am

As of now, 99% of the WiFi network has been restored.  The 1% of access points remaining offline are located in multiple buildings across campus and are in areas where additional WiFi coverage exists or are in a physical location that is not immediately accessible.  We are continuing to work to get 100% coverage very soon.  Crews will be working this weekend during our regularly scheduled IT Maintenance Window (Sundays 4:00 am to 1:00 pm) to do a final update to the wireless controllers.  The update will take the WiFi network offline for a short time beginning at 4:00 am Sunday and should be completed by 6:00 am. If the outage takes longer than expected, we’ll update this page.


WiFi Update 5:00 pm

As of 5:00 pm, we have completed Public Safety, Sorrell Maintenance Building, The Child Development Academy and the DewCo building.  We will begin the Weisberg Engineering Laboratories next. The majority of the campus WiFi is functioning normally but there are still a few Access Points we have to replace.  Many of the common areas within the residence halls are not fully covered.  All residence rooms should have service and should have had service all week but the common areas are scheduled to be replaced with new equipment beginning early next week.


WiFi Update 12:00 pm

The WiFi restoration is continuing to move along steadily.  As of Noon today the Joan C. Edwards Performing Arts Center, the Rec Center, Gullickson Hall, Chris Cline Athletic Complex and Prichard Hall have all been brought back online.  Crews are currently working in Public Safety and Sorrell Maintenance Building.  We will be focusing on the Weisberg Engineering Laboratories, the Child Development Academy, and the DewCo buildings next.