IT Service Desk News Archive
Notice to all students, faculty, and staff who use Campus Cable TV Services Until power services are available in Smith Hall, Campus Cable TV Services will be unavailable. This includes residence halls, academic buildings, athletic facilities, Marshall Medical Campus, Project HOPE, PROACT, Fairfield Landing and any location on the campus cable tv system.
On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test. There will likely be a temporary outage of many of our IT services during this failover test. We will be using the test results to help improve our network and datacenter resiliency
[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for the individual service. For more details please see https://status.aws.amazon.com/ Marshall University Blackboard courses, organizations, and tools is currently experiencing a service outage. There is an Amazon Web Services outage that is currently affecting access to Blackboard courses,
Today, September 2nd, 2021, at approximately 5 AM Marshall University Information Technology lost connection to a Virtual Server (an ESX host) that took down several services in the MUIT data center including Banner, Degree Works, File Box and others. The MUIT Systems team is currently assessing the situation and will provide our Applications team a
Level of impact: Medium Marshall University Information Technology is planning to decommission our On-Premise SharePoint 2013 environment at the end of the year 2021. Existing sites will need to be migrated to avoid losing access and data. Who does it affect? If you are receiving this message, you have been identified as an administrator of a SharePoint site in
Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, September 30th, 2020, Marshall University will make an important change to the campus virtual private networking (VPN) service. If you use the Marshall VPN service, please read the following to ensure your continued ability to use VPN services after
Jacob Wheeler IT Consultant Sr. What degree do you hold? Associate in Computer Science Technology from Ohio University Southern Describe your role in MUIT in 10 words for less: Here to help people out. Favorite thing about working in IT or at MU: The pretty campus and the people. Favorite Restaurant in Huntington/Charleston area: Backyard
June 29, 2020 11:30 am: As of this morning all phone issues should be resolved. Please report any issues you encounter to the IT Service Desk. Thank you! June 23, 2020 3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the
Congratulations Marshall Graduates! Soon you will be graduating from Marshall University. Now is a good time to take a few moments to wrap up some important technology and service items before you go. We compiled that grad services list and emailed them to you, but just in case you can find them on our website.
MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus. If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and