Full Deployment of Banner 9

01/09/19 –  Please note:  Additional updates will be added to the bottom of this post.

Marshall University Information Technology has been working with campus employees as we switch over to Banner 9 from the Banner 8 User Interface.  Ellucian, our Banner vendor, will no longer provide updates to Banner 8 after January 1, 2019.  We have reached this milestone and will be disabling access to the Ellucian Banner 8 forms at the end of this week.  The core Banner system is not changing, only the way Banner users interact with the Banner database.

** All Banner users should be using Banner 9**

Banner 9 is a web browser interface, and contains all of the Banner 8 features and functionality along with some new features.  Currently, the preferred browser to use is Firefox version 60 or higher.  We are actively working on making the Chrome, Safari, and Edge browsers available as well.  These browsers currently work, but Firefox has shown to have fewer issues than the other browsers.

MUIT has put together an informational video which explains how to access Banner 9, and demonstrates some of the basic navigation differences you will experience moving from Banner 8.  There is also a Banner 9 Navigational Guide available for users.  All Banner 9 information can be found on the Banner 9 main page.

MUIT is providing several Banner 9 Navigation Training sessions through January 2019 that can be attended in person or remotely via Skype for Business.  Additional and up to date training information can be found on the Marshall University HR website in the “Banner Related Courses” section.  Please check the training site for schedule updates

If you have any problems accessing Banner 9 services or need technical assistance, please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.

 


UPDATE:  01/11/19  ~Brent Maynard

Today will be that last day for Banner 8 Form access to the Marshall University Banner system.

Banner 9 training schedule has been updated on the HR training web page.

To help facilitate access to the Banner 9 forms, we are updating the Banner Web Page with a new menu structure.  For the next week or so, we are still recommending users use the Firefox browser to help alleviate the timeout issues with Banner 9.  After you return from the Martin Luther King holiday, the Banner 9 Forms environment will support all supported browsers.  More info will be coming next week.

Please review the following screen shot, and the menu options.  The first two links are the Production Banner 9 environment, with the first link for Firefox browsers and the second link for all others.  The third link gives access to the Custom Banner forms (FWAWV11, GWATPAC, etc).

The new web page will be published later this afternoon.


V: Drive Migration to One Drive [MUIT Services Change/Update]

Marshall University will be migrating all V: Drive storage to Microsoft OneDrive in the coming months. We will be creating V: Drive space for all new students for the 2019 spring term but will no longer provision V: Drive space for new users after February 2019.  We are continuing through February to accommodate any faculty who have specific V: Drive needs outlined in their syllabi. We ask that all faculty update your syllabi to reflect the use of Microsoft Office 365 OneDrive account instead.

All Marshall University Faculty and Staff that use the V: Drive for storage should, as soon as possible, migrate all your data to your OneDrive account.  Existing users will have access until Fall 2019, and it is recommended to have all contents moved from your V: Drive before the start of the Fall 2019 term.  You can do so by going to portal.microsoftonline.com, logging in with your MUNet username and password, choose “work or school account”, and simply drag and drop files into OneDrive. Alternatively, you can install the OneDrive desktop app and drag and drop files into a folder in that location.

Some of the benefits of using OneDrive are:

  • More storage space – 1 Terabyte (vs. 5 GB on V: Drive)
  • Recovering deleted items in Office 365
  • Access from multiple devices
  • Office 365 Mobile app available so you can access from anywhere on the go
  • Collaboration / sharing with colleagues or family and friends
  • Integration with other Microsoft Office 365 Applications

Additional information can be found at www.marshall.edu/it/office365 and individual training sessions can be scheduled by emailing it_training@marshall.edu.

As always, if you need technical assistance, please contact the IT Service Desk via chat, phone 304-696-3200, email itservicedesk@marshall.edu, or in person.


MATLAB/MathWorks Updates and fixes – 10/25/18

Marshall University Information Technology has received the following from MatLab/MathWorks:

“MathWorks recently introduced “Updates” available between the normal twice-yearly releases of MATLAB and Simulink. Each of these Updates contains a cumulative set of bug and security fixes that you can apply to an existing installation. Starting in R2018b, users will receive notification on the MATLAB desktop when Updates are available.

The current release, R2018b, already contains these bug and security fixes. For previous releases, bug fix and security Updates for R2013b – R2018a are now available. Learn more and download bug fix and security Updates for these previous releases if you use them.

MathWorks provides information about bug and security issues of general interest through the Bug Report System on MathWorks.com. Issue descriptions, workarounds, and Updates are communicated there. To be notified automatically via email about new bugs, security issues, and Updates, create a watchlist to track issues of interest.

Sincerely,
MathWorks Customer Service Team
mathworks.com/contact 


MATLAB Support Change

Below is an update from MATLAB:

If you have installed MATLAB on a platform that is impacted by a support change.

MathWorks periodically updates platform support and has made the following changes:

New Platforms

  • Ubuntu 18.04 LTS: Support begins with R2018b.
  • SUSE Linux Enterprise Desktop 15: Support begins with R2018b.
  • SUSE Linux Enterprise Server 15: Support begins with R2018b.

Dropped Platforms

  • Windows 8.1: Support has ended as of R2018b.
  • macOS 10.11 “El Capitan”: Support has ended as of R2018b.

See the complete set of system requirements and the platform road map for the latest information on planned platform changes to MathWorks products.

Sincerely,
MathWorks Customer Service Team
mathworks.com/contact


MU Information Security Alert

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL, and ensuring you expect the message and that it is legitimate.

IF YOU HAVE ALREADY CLICKED A LINK IN A MESSAGE SIMILAR TO THE ONE ABOVE, CHANGE YOUR PASSWORD AS SOON AS POSSIBLE and contact the IT Service Desk at (304)696-3200. 

 

IF YOU RECEIVE A FRAUDULENT EMAIL MESSAGE, WE ASK YOU TAKE THE FOLLOWING ACTION(s):

  1. (Optional) Report a suspicious email message sent to your @marshall.edu email address by forwarding the message to phishing@marshall.edu. You will receive an auto-reply confirming receipt of the message as well as additional instructions.
  2. Delete the message from your inbox.
  3. As long as you did not attempt to open the attachment, reply/click on the web link, or provide any personal information, no additional action is needed; however…
  4. If you attempted to open an attachment or visited a website where you submitted your username, password or other sensitive information, you should immediately contact the Marshall IT Service Desk at (304) 696-3200 / itservicedesk@marshall.edu.

 

Security Tip: Use of the ‘Skeptical Hover Technique’ Most email applications allow you to simply hover your mouse – without clicking – over an embedded web link to preview where the hidden link will try to send you if you should click it.

 

ALWAYS be suspicious of any unexpected email messages (regardless of the source) which include file attachments,  web URL’s, or are written with a sense of urgency that you must provide computer passwords or reveal personal financial information.

 

Phishing Scams and Compromised Accounts – What Should I Do?

https://www.marshall.edu/it/departments/information-security/compromise/

 

InfoSec Tips #7: Don’t Be Tricked

http://www.marshall.edu/it/training/infosec-tips-7/

 

Thank you for your continued awareness,

 

 


Tech Up Session Tonight!

 

Come join us!

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

For more information, please visit www.marshall.edu/techup


Improve your technology security awareness using Lynda Campus

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.

 

 

 

 

 

Members of the Marshall community utilize technology on a day-to-day basis and Lynda Campus provides easy ways to improve technology skills including how to safeguard your computer, keep your digital data secure, properly managing your passwords, protect your online privacy, and to help you prevent viruses and security breaches across your devices. Learning, understanding and executing these technology skills will benefit and protect you and the university as a whole.

Related topics include:

Learning Computer Security and Internet Safety
Cybersecurity Awareness: Mobile Device Security
Password Management Playlist

To access these videos and more, visit Lynda.marshall.edu and sign in using your MUNet Account username and password. Access is available both on and off-campus. Lynda.com is also available in the app store for smart devices.

Benefits to using lynda.com include:

Unlimited access to courses on a wide variety of technologies and disciplines
Up-to-date content to keep skills current and learn new skills
New courses added each week
Tutorials taught by recognized industry experts
Access to instructors’ exercise files to follow along as you learn
Closed captioning and searchable, time-coded transcripts
Beginner to advanced courses
Option to watch complete courses or bite-size videos as you need them

 

Need assistance?
Lynda.com System Requirements

Contact the IT Service Desk, located on the first floor in the Drinko Library and Information Center, email: itservicedesk@marshall.edu or call 304-696-3200.


Tech-Up – Spring 2018

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus.

Scheduled dates are:

Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138)

Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138)

Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, January 3 or Wednesday, January 10 from 4:30 to 6:30 p.m. in Drinko Library 138 on the Huntington campus.

Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine. IT staff will be on-hand to provide an overview of myMU and assist with other computer or wireless questions.

Learn tips and tricks to help you hit the ground running with research and writing support; accessing online librarians and guides; and maximizing e-books and e-journals. Basic Blackboard tools and utilizing the free 24/7 Blackboard tech support service will also be covered. Refreshments and door prizes will be provided.

“Tech Up” was created in response to a request by a Marshall University student. Originally developed for nontraditional students, Tech Up has one purpose—to help all students succeed at Marshall by being technologically up to speed by the time they take their first course.

Students can also self-enroll in the online version of Tech Up through MU OnLine/ Blackboard. Log in, click on the Organization tab, search for “Technology & Non-Traditional Students,” Enroll.

For additional information, visit our TechUp page or contact Tiffany Bowes, bowes1@marshall.edu or call 304-696-4801.


Microsoft Home Use Program

The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions.

Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These are often legitimate messages – see a recent example of one of these messages inserted into this post. TakeOfficeHomeForTheHolidays You are receiving these offer e-mails because of a previous purchase of Microsoft Office for your personal/home computer. If you no longer wish to receive these offers, see the Frequently Asked Questions section below on how to unsubscribe from these mailings.

Before you pay $9.95 to upgrade, please read the rest of this message below…

If you are currently a Marshall faculty or staff member, you are eligible for ‘Home Use Rights’ under our Microsoft Campus Agreement. You do not have to buy a license, but there is a nominal fee charged by the vendor to cover  software distribution costs. In most cases you should use your access to Marshall’s Microsoft Office365 services to download the no-cost install media for your home/personal computer. If you are no longer a Marshall University employee, but still have an active student status, you can also use access Office365ProPlus media as described below.

Frequently Asked Questions

  • Can I use Microsoft Office365 ProPlus Media on a Personally Owned PC/Windows or Apple Macintosh OS?
    Yes. the Microsoft Office365ProPlus download is intended for PERSONALLY-OWNED machines. There are separate versions for Microsoft Windows PC’s and Apple Macintosh OS X computers.
  • Is there a difference in Microsoft Office365Pro and the Office 2016ProPlus software installed on my University-owned computer?
    Yes, a few. Functionally, both products are still Microsoft Office – Word, Excel, Outlook, etc. You still have a choice of ‘new’ (Office 2016) or ‘previous’ (2013) releases. However, with the Office365 release, Microsoft provides new feature updates directly to you through the ‘Windows Updates’ (for PC’s) or ‘Microsoft Updates’ process (for Mac). These updates may appear on a different release schedule than your University-owned computer. You will still have the option to ‘accept’ or ‘defer’ these major updates. You may wish to maintain the same major version (e.g. Office 2013 vs. Office 2016) running on both your personally- and University-owned computers.
  • Where can I get more information on accessing Office 365 software for my personal computer?
    Please visit the Marshall IT website for additional Microsoft Office 365 information for more details.
  • What is an eligible employee for purposes of the ‘Home Use Program’?
    Microsoft defines ‘eligible employee’ as follows… “those individuals who use the covered licenses at work are eligible to purchase these Office applications for use on a personal device during the term of their employment. This temporary license expires with the employer’s Software Assurance coverage, or upon termination of employment with the covered organization.” – http://www.microsofthup.com/hupus/faq.aspx
  • How can I request Microsoft/DigitalRiver to stop sending me these upgrade offers?
    Locate the recent e-mail message in your inbox (Subject: Take Office Home for the Holidays). At the very bottom of the message, locate the ‘Click here to unsubscribe’ web link. This will take you to a webpage which will already contain your e-mail address. Click the [Unsubscribe] button. That’s it.

Please direct any additional questions to the Marshall IT Service Desk ITservicedesk@marshall.edu and we can update this list of frequently asked questions on the IT website.

Thanks,

Jon B. Cutler | Chief Information Security Officer | Marshall University | 1 John Marshall Drive, DL-324 | Huntington, WV 25755-2066 | U.S.A. |Office: +1 304 696 3270