IT Service Desk News Archive

Marshall University will be migrating all V: Drive storage to Microsoft OneDrive in the coming months. We will be creating V: Drive space for all new students for the 2019 spring term but will no longer provision V: Drive space for new users after February 2019.  We are continuing through February to accommodate any faculty

Marshall University Information Technology has received the following from MatLab/MathWorks: “MathWorks recently introduced “Updates” available between the normal twice-yearly releases of MATLAB and Simulink. Each of these Updates contains a cumulative set of bug and security fixes that you can apply to an existing installation. Starting in R2018b, users will receive notification on the MATLAB

Below is an update from MATLAB: If you have installed MATLAB on a platform that is impacted by a support change. MathWorks periodically updates platform support and has made the following changes: New Platforms Ubuntu 18.04 LTS: Support begins with R2018b. SUSE Linux Enterprise Desktop 15: Support begins with R2018b. SUSE Linux Enterprise Server 15: Support begins with

A number of fradulent emails have been circulating with various subjects and @live.marshall.edu senders, all with message bodies looking similar to the image below.  Many accounts are continuing to be compromised. Please DO NOT CLICK any links in messages which look similar to the image below, or any other messages before verifying the sender, verifying the URL,

  Come join us! Students, faculty and staff are invited to attend a Tech-up Open House Wednesday, August 29 from 4:30 to 6:30 p.m. in Drinko Library and Information Center Room 138 on the Huntington campus. Brush up on your technology skills in navigating the library’s electronic resources and services and using Blackboard through MUOnLine.  IT

Marshall University Information Technology provides access to Lynda Campus for ALL students, faculty and staff. This service provides the university, and the members of its community, with easy online access to in-depth training demos on a wide variety of topics underlining important technical and life skills.           Members of the Marshall

All students, faculty and staff are welcome to attend a Tech-up Open House at Drinko Library & Information Center on the Huntington campus. Scheduled dates are Wednesday, January 3, 2018, from 4:30 to 6:30 p.m. (DL 138) Wednesday, January 10, 2018, from 4:30 to 6:30 p.m. (DL 138) Students, faculty and staff are invited to attend a

The Marshall University IT team receives occasional questions from faculty and staff about the Microsoft Home Use Program (HUP for short). Hopefully this article will help answer a number of those questions. Several times a year, e-mail offers are sent out from the Microsoft Home Use Program advertising a $9.95 upgrade for Microsoft Office. These

Marshall faculty, students, and staff have seen a recent upswing in the number of phishing emails received recently.  Brooke Griffin, reporter for The Parthenon, recently interviewed IT staff.  Read the article here.

As of now, 99% of the WiFi network has been restored.  The 1% of access points remaining offline are located in multiple buildings across campus and are in areas where additional WiFi coverage exists or are in a physical location that is not immediately accessible.  We are continuing to work to get 100% coverage very soon.