IMPORTANT – Campus MUNet Wireless Service Currently Unavailable

Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning.  IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product.

We do not have an estimate at this time when services will be back online.  Look for further updates to be posted on the News/Alerts section of the Marshall IT main web page https://www.marshall.edu/IT.

Thank you for your patience and we regret any disruption caused by these technical issues.


New Wi-Fi Install Schedule for Residence Halls

Housing and Residence Life is currently working with Marshall University Information Technology (IT) in an effort to expand and strengthen the Wi-Fi coverage in the residence halls.  We have ordered new equipment, which we will begin installing in student rooms later this month.  This equipment will provide each residence hall room with its own in-room Wi-Fi access point. This is in an effort to ensure that each room on campus has a strong and stable connection.  While we had hoped that the in-room Wi-Fi access points would be delivered on-campus over the summer and installed before you arrived, they were unfortunately on backorder from the manufacturer due to their increased demand nationally.  We are excited to say that the in-room access points have just arrived on-campus and are ready to be installed.

Each access point is a small box that will be connected to an Ethernet port that already exists in your room.  The access point will provide you with wireless access and at the bottom of it, there will be three ports for any wired device that you need to connect directly to the Ethernet port. IT will begin work on installing the equipment into rooms over the next two months.  We ask you to be patient as the IT team installs the access points because it will take some time for the units to be configured and installed in each room.

Housing and Residence Life has worked with IT to develop a timeline for the installation.  Please see the information below regarding the dates and times, we will be working in your building.  You are not required to be in your room during the installation process.  We will have a member of the Housing and Residence Life team escorting the IT staff who will make sure that your room is left in the conditions we found it and secure.

In preparation for the installation, we ask that during your building’s time frame that you please move any furniture and/or personal belongings away from your Ethernet port.  This includes anything above or below the port, including wall hangings.  We also ask that you unplug any items from the Ethernet port during the time-frames as well. This will allow IT to quickly complete the work in your room. 

 

Building Date Time Notes
Wellman (2nd and 1st floors) 9/11/17-9/12/17 10am-3:30pm Start on 2nd and work down to 1st
Willis 9/13/17-9/18/17 10am-3:30pm Start on 4th and work down to 1st  (No work completed on 9/16 or 9/17)
Haymaker 9/19/17-9/22/17 10am-3:30pm Start on 4th and work down to 1st
Twin Towers East 9/18/17-9/21/17 10am-11:30am and 1:30pm-3:00pm Start on 15th floor and work down to 1st
Twin Towers West 9/25/17-9/28/17 10am-11:30am and 1:30pm-3:00pm Start on 15th floor and work down to 1st
Gibson 10/9/17-10/12/17 10am-11:30am and 1:30pm-3:00pm Start on 4th floor and work down to 1st
Wellman (4th and 3rd floors) 10/16/17-10/19/17 10am-11:30am and 1:30pm-3:00pm 4th and 3rd floors
Buskirk 10/23/17-10/27/17 10am-11:30am and 1:30pm-3:00pm Start on 6th floor and work down to 1st
Holderby 10/30/17-11/2/17 10am-11:30am and 1:30pm-3:00pm Start on 9th and work down to 5th
Holderby 11/6/17-11/9/17 10am-11:30am and 1:30pm-3:00pm Start on 4th and work down to 1st

 

We do not expect there to be any building internet outages during the installation of the equipment other than the potential momentary drop in connection while your access point is being installed.  After installation, you will still connect to the Wi-Fi though Marshall like before.

If you have any questions, please contact Housing and Residence Life at 304-696-6765.

(email originally sent from HRL on 9/8/17)


Changes to MU Email Lists

On January 15th, 2017, MU Information Technology will be eliminating the self-service feature for creating/managing group aliases and vanity email addresses.  These features, (group aliases and vanity addresses) are being migrated to our Exchange Server environment.   Existing group aliases are being converted to Exchange distribution groups and will continue to function.   Beginning on 1/15/17, all future requests or changes to vanity addresses or group aliases will need to go through the IT Service Desk to have a request ticket created in our FootPrints system.

If you require further assistance, please contact the IT Service Desk:

304.696.3200   (Huntington)
304.746.1969   (Charleston)
itservicedesk@marshall.edu


Employment Opportunity: Applications System Analyst Prog Sr.

Job Description:

Under administrative direction, this position is responsible for operations of the Information Systems area. Follows long term strategic plans, policies, procedures and standards relating to providing systems analyst and consulting services for faculty, staff and students within a department/school/institution.

Salary Range:  $37, 613

Required Qualifications: Bachelors degree and four years experience in computer science or related field. Writing and communication skills, organization skills, customer assistance orientation and interpersonal skills. Database and Web Development Skills.

Preferred Qualifications:  Masters degree preferred. Technical certification might be useful in certifying skills.

To apply or for additional information please visit the Marshall University HR page postings:  Posting 6438.


Employment Opportunity: IT Systems Architect

Job Description: Design, document, implement, manage and monitor multiple systems in an enterprise network computing environment; including management, maintenance and architecture of storage, virtualized environment, Microsoft Windows & Linux servers, network devices, and productivity tools; design, install, configure, troubleshoot and maintain server based applications and services, including system monitoring, authentication and authorization of infrastructure components, file services, Active Directory, DNS andDHCP, as well as unified communication components such as MS Exchange and Skype for Business; monitoring system performance, security, identifying areas of improvement, and correcting problems; support network computing systems and provide periodic status updates according to the terms of service level agreements (SLA’s); develop code for automation of system administration tasks; research and recommend hardware/software; install new systems and software; consult with other IT and campus departments on the implementation of their systems.

Required Qualifications: Bachelor’s Degree in Computer Science or related field with four or more years of related and progressively responsible experience or an Associate’s Degree with at least six or more years of related and progressively responsible experience in a Linux and Windows server administration environment.

To apply or for additional information please visit the Marshall University HR page.