{"id":1483,"date":"2015-07-30T10:27:13","date_gmt":"2015-07-30T15:27:13","guid":{"rendered":"http:\/\/www.marshall.edu\/it\/?page_id=1483"},"modified":"2026-03-24T13:51:25","modified_gmt":"2026-03-24T17:51:25","slug":"networking","status":"publish","type":"page","link":"https:\/\/www.marshall.edu\/it\/networking\/","title":{"rendered":"Infrastructure Communications &amp; Networking"},"content":{"rendered":"<p>Marshall University campus network, MUNet, provides extremely fast Internet service at rates over 100 times the speed of a 56K modem connection. Computers must be equipped with an Ethernet card in order to connect to the network and to use this service.<\/p>\n<h2>Connectivity at Marshall<\/h2>\n<p><strong>Wired Access:<\/strong><br \/>\n10\/100\/1000\/2500\/5000\/10000 Mbps wired network service is available to all faculty, staff, and residence hall locations. Marshall\u2019s campus-wide network, MUNet, is a fiber\u2011optic\u2013backed system that connects every campus building, four remote campuses, and School of Medicine facilities, supporting more than 15,000 users and 3,000 workstations.<\/p>\n<p><strong>Internet Backbone:<\/strong><br \/>\nMarshall University provides internet access through a high\u2011speed, fully redundant 7\u202fGb internet connection, ensuring reliability and performance. The University also supports the research and education community with a separate 7\u202fGb Internet2 connection. MUNet serves as the lifeblood of the University, enabling client\/server computing, IP telephony, video services, and academic research.<\/p>\n<p><strong>Wireless Access:<\/strong><br \/>\nMarshall offers pervasive, campus\u2011wide Wi\u2011Fi connectivity for students, faculty, and staff. Wireless services support academic, administrative, and residential needs across all University locations and are a core component of the MUNet environment.<\/p>\n<p><strong>Guest Wireless Access:<\/strong><br \/>\nGuest and eduroam wireless services are available for non\u2011university individuals. Students, faculty, and staff may create temporary guest wireless accounts for visitors by following these instructions or by visiting\u00a0<a href=\"https:\/\/sponsor.marshall.edu\/\">sponsor.marshall.edu<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>WiFi<\/h3>\n<p>Learn how to connect to Marshall University\u2019s secure Wi-Fi networks, set up guest access, and troubleshoot connectivity issues. Explore options like MU WiFi, MU_HRL, and eduroam for campus and residence hall use.<\/p>\n<p><a id=\"wifi\"><\/a><div class=\"marsha-row mt-4 mb-4 flex flex-wrap -mx-2 lg:-mx-6  justify-start border-0 border-gray-100 first:mt-0\">\n\t\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/www.marshall.edu\/it\/wifi\/\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 20h.01\"><\/path><path d=\"M2 8.82a15 15 0 0 1 20 0\"><\/path><path d=\"M5 12.859a10 10 0 0 1 14 0\"><\/path><path d=\"M8.5 16.429a5 5 0 0 1 7 0\"><\/path><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">How to Connect<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/www.marshall.edu\/it\/files\/2066_CampusWiFiMap_031626_v2.pdf\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 10c0 4.993-5.539 10.193-7.399 11.799a1 1 0 0 1-1.202 0C9.539 20.193 4 14.993 4 10a8 8 0 0 1 16 0\"><\/path><circle cx=\"12\" cy=\"10\" r=\"3\"><\/circle><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">WiFi Coverage Map<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/mymu.marshall.edu\/s\/topic\/0TODp000000kzIEOAY\/wifinetwork?tabset-ecdd9=2\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"><\/path><path d=\"M12 17h.01\"><\/path><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">Troubleshoot<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/mymu.marshall.edu\/s\/contactsupport\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><line x1=\"12\" x2=\"12\" y1=\"8\" y2=\"12\"><\/line><line x1=\"12\" x2=\"12.01\" y1=\"16\" y2=\"16\"><\/line><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">Report Issue<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/www.marshall.edu\/it\/vpn\/\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M18 5a2 2 0 0 1 2 2v8.526a2 2 0 0 0 .212.897l1.068 2.127a1 1 0 0 1-.9 1.45H3.62a1 1 0 0 1-.9-1.45l1.068-2.127A2 2 0 0 0 4 15.526V7a2 2 0 0 1 2-2z\"><\/path><path d=\"M20.054 15.987H3.946\"><\/path><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">VPN Access<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"columns w-full lg:w-4\/12  lg:px-6    mt-6\">\n<div class=\"\">\n<div class=\"icon-box flex flex-col\">\n\t<a class=\"block bg-green h-full text-white hc:text-gray-900 contrast-more:text-gray-900 group py-8 px-6 rounded-2xl no-underline transition-all duration-300 ease-out hover:shadow-xl hover:shadow-green\/25 relative overflow-hidden w-full\" href=\"https:\/\/www.marshall.edu\/it\/wifi\/hrl\">\n\t\t\t\t\t<div class=\"bg-white\/15 text-white w-18 h-18 mx-auto mb-5 rounded-full flex items-center justify-center transition-all duration-300 ease-out group-hover:bg-white\/25\">\n\t\t\t\t<svg data-slot=\"icon\" class=\"text-white h-10 w-10\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M12 16v-4\"><\/path><path d=\"M12 8h.01\"><\/path><\/svg>\n\t\t\t<\/div>\n\t\t\n\t\t<span class=\"block text-xl font-bold uppercase tracking-wider w-full text-center mb-2\">FAQs: Res Life<\/span>\n\n\t\t<span class=\"bg-white\/15 text-white w-8 h-8 rounded-full flex items-center justify-center mx-auto mt-4 transition-all duration-300 ease-out group-hover:translate-x-1\">\n\t\t\t<svg class=\"w-4 h-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>\n\t\t<\/span>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<\/div>\n\n<h3>Firewall<\/h3>\n<p>A firewall acts as a critical security system, preventing unauthorized access to computers and network resources. It uses predefined rules to filter incoming and outgoing data, allowing or denying requests based on security policies. Marshall University employs enterprise-grade firewalls to monitor and control network traffic, ensuring the protection of university systems, sensitive data, and users against cyber threats.<\/p>\n<p><a id=\"firewall\"><\/a>                                            \n        \n    <div\n        id=\"how-do-i-request-to-add-or-change-a-rule\"\n        x-data=\"accordion('how-do-i-request-to-add-or-change-a-rule', false)\"\n        class=\"rounded-lg overflow-hidden mb-2 transition-all duration-300 ease-out bg-gray-50\"\n        x-bind:class=\"expanded ? 'bg-white shadow-md' : 'bg-gray-50'\"\n    >\n        <button\n            class=\"w-full flex justify-between items-center p-5 cursor-pointer border-0 text-left transition-all duration-300 ease-out bg-transparent outline-2 outline-transparent text-gray-700 hover:bg-gray-100 focus:outline-green\"\n            x-on:click=\"expanded = !expanded\"\n            x-on:keydown.escape=\"expanded = false\"\n            x-bind:aria-expanded=\"expanded\"\n            x-bind:class=\"expanded ? 'text-green' : ''\"\n            id=\"how-do-i-request-to-add-or-change-a-rule-button\"\n            aria-controls=\"how-do-i-request-to-add-or-change-a-rule-panel\"\n                    >\n            <div class=\"text-left font-bold contrast-more:font-black tracking-wide text-base lg:text-lg hc:text-gray-900 contrast-more:text-gray-900\">\n                How do I request to add or change a rule?\n            <\/div>\n\n            <span class=\"ml-3\">\n                <svg class=\"h-5 w-5 transition-transform duration-300 ease-out stroke-gray-400 shrink-0\"\n                     x-bind:class=\"{ 'rotate-180': expanded }\"\n                     aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M19 9l-7 7-7-7\"><\/path>\n                <\/svg>\n            <\/span>\n        <\/button>\n\n        <div\n            id=\"how-do-i-request-to-add-or-change-a-rule-panel\"\n            role=\"region\"\n            aria-labelledby=\"how-do-i-request-to-add-or-change-a-rule-button\"\n            x-show=\"expanded\"\n            x-collapse\n            x-cloak\n        >\n            <div class=\"text-gray-700  bg-white py-6 px-5 styled-list\">\n                \n<p>If you are responsible for a computer on the Universities network that provides Internet services like a web server, FTP server, or file server to an off-campus computer, please let us know so we can configure the firewall to accommodate these services.<\/p>\n<p>To request a change, please contact the IT Service Desk and have the following information available about the static mapping request; the name of the system that needs an exception set, the IP address, and any specific ports you need open for this system. We would also ask that you remember to let us know when you no longer need this exception implemented so we can disable it accordingly.<\/p>\n\n\n                            <\/div>\n        <\/div>\n    <\/div>\n        \n    <div\n        id=\"are-there-any-other-options-instead-of-a-rule-change-2\"\n        x-data=\"accordion('are-there-any-other-options-instead-of-a-rule-change-2', false)\"\n        class=\"rounded-lg overflow-hidden mb-2 transition-all duration-300 ease-out bg-gray-50\"\n        x-bind:class=\"expanded ? 'bg-white shadow-md' : 'bg-gray-50'\"\n    >\n        <button\n            class=\"w-full flex justify-between items-center p-5 cursor-pointer border-0 text-left transition-all duration-300 ease-out bg-transparent outline-2 outline-transparent text-gray-700 hover:bg-gray-100 focus:outline-green\"\n            x-on:click=\"expanded = !expanded\"\n            x-on:keydown.escape=\"expanded = false\"\n            x-bind:aria-expanded=\"expanded\"\n            x-bind:class=\"expanded ? 'text-green' : ''\"\n            id=\"are-there-any-other-options-instead-of-a-rule-change-2-button\"\n            aria-controls=\"are-there-any-other-options-instead-of-a-rule-change-2-panel\"\n                    >\n            <div class=\"text-left font-bold contrast-more:font-black tracking-wide text-base lg:text-lg hc:text-gray-900 contrast-more:text-gray-900\">\n                Are there any other options instead of a rule change?\n            <\/div>\n\n            <span class=\"ml-3\">\n                <svg class=\"h-5 w-5 transition-transform duration-300 ease-out stroke-gray-400 shrink-0\"\n                     x-bind:class=\"{ 'rotate-180': expanded }\"\n                     aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.5\" d=\"M19 9l-7 7-7-7\"><\/path>\n                <\/svg>\n            <\/span>\n        <\/button>\n\n        <div\n            id=\"are-there-any-other-options-instead-of-a-rule-change-2-panel\"\n            role=\"region\"\n            aria-labelledby=\"are-there-any-other-options-instead-of-a-rule-change-2-button\"\n            x-show=\"expanded\"\n            x-collapse\n            x-cloak\n        >\n            <div class=\"text-gray-700  bg-white py-6 px-5 styled-list\">\n                \n<p>Yes! If you are using the virtual private network (VPN) service, you can access University systems from off-campus without the need for firewall exceptions. VPN is the preferred solution for remote access. For additional help, contact the IT Service Desk by phone at 304-696-3200.<\/p>\n\n\n                            <\/div>\n        <\/div>\n    <\/div>\n\n<h2>Telecommunication Services<\/h2>\n<div class=\"elementToProof\">Marshall University provides enterprise telecommunication services through Microsoft Teams, which serves as the university\u2019s primary phone system (PBX). This platform enables direct dialing, extension-based internal calling, voicemail, call routing, and integration with collaboration tools across all campuses and affiliated facilities. Services are designed to support departmental flexibility while maintaining a standardized and secure communications environment.<\/div>\n<div><\/div>\n<div class=\"elementToProof\">Fax services are provided through RightFax, offering secure electronic faxing with delivery directly to user email. This eliminates the need for physical fax machines while ensuring compliance and reliability. For new service requests, changes, or support, faculty and staff should contact the MUIT Service Desk.<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marshall University campus network, MUNet, provides extremely fast Internet service at rates over 100 times the speed of a 56K modem connection. Computers must be equipped with an Ethernet card in order to connect to the network and to use this service. Connectivity at Marshall Wired Access: 10\/100\/1000\/2500\/5000\/10000 Mbps wired network service is available to<\/p>\n","protected":false},"author":376,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-sidebar-left.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1483","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/pages\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/users\/376"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":10,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/pages\/1483\/revisions"}],"predecessor-version":[{"id":20309,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/pages\/1483\/revisions\/20309"}],"wp:attachment":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/media?parent=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}