{"id":19000,"date":"2025-03-07T16:46:24","date_gmt":"2025-03-07T21:46:24","guid":{"rendered":"https:\/\/www.marshall.edu\/it\/?p=19000"},"modified":"2025-06-23T16:56:12","modified_gmt":"2025-06-23T20:56:12","slug":"service-outage-internet-maintenance","status":"publish","type":"post","link":"https:\/\/www.marshall.edu\/it\/2025\/03\/07\/service-outage-internet-maintenance\/","title":{"rendered":"[Service Outage]: Internet Service Provider (ISP) Backbone Maintenance"},"content":{"rendered":"<div class=\"x_elementToProof\"><b><u data-olk-copy-source=\"MessageBody\">ISSUE<\/b>: \u202fMarshall Information Technology will be working with our Internet and Internet2 provider on 18-March-2025\u202fto upgrade our backbone connection.<\/div>\n<div class=\"x_elementToProof\"><\/div>\n<div class=\"x_elementToProof\">\u200bTuesday\u200b 18-March\u202fSchedule:<\/div>\n<ol start=\"1\">\n<li>\n<div class=\"x_elementToProof\">4:00 am &#8211; Migrate all Internet\/Internet2 services to a single router in Drinko Library. \u202f&lt; 1-minute Internet2 outage.<\/div>\n<\/li>\n<li>\n<div class=\"x_elementToProof\">6:00 pm &#8211; Migrate all internet\/internet2 services to the secondary router in Prichard Hall &lt; 1-minute Internet\/Internet2 outage.<\/div>\n<\/li>\n<li>\n<div class=\"x_elementToProof\">6:30 pm &#8211; Migrate services back to a load balanced high availability status. &lt; 1-minute Internet outage.\u200b<\/div>\n<\/li>\n<\/ol>\n<div class=\"x_elementToProof\">During these brief periods, Internet\/Internet2 Microsoft will appear as &#8220;slow&#8221;<\/div>\n<div class=\"x_elementToProof\" aria-hidden=\"true\"><\/div>\n<div class=\"x_elementToProof\"><b>What to expect the following day.<\/b><\/div>\n<div class=\"x_elementToProof\">All services will return to normal.<\/div>\n<div class=\"x_elementToProof\"><b>HOW YOU CAN HELP:<\/b>\u202f We appreciate your patience and understanding! \u202fIf you experience any issue after 7:00 pm on 18-March, please\u202f<b>report them<\/b>\u202fto the IT Service Desk as soon as possible.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ISSUE: \u202fMarshall Information Technology will be working with our Internet and Internet2 provider on 18-March-2025\u202fto upgrade our backbone connection. \u200bTuesday\u200b 18-March\u202fSchedule: 4:00 am &#8211; Migrate all Internet\/Internet2 services to a single router in Drinko Library. \u202f&lt; 1-minute Internet2 outage. 6:00 pm &#8211; Migrate all internet\/internet2 services to the secondary router in Prichard Hall &lt; 1-minute<\/p>\n","protected":false},"author":1063,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[28,5,27],"tags":[93,380],"class_list":["post-19000","post","type-post","status-publish","format-standard","hentry","category-internet","category-mainnews","category-planned-maintenance","tag-internet","tag-service-outage"],"acf":[],"fimg_url":false,"_links":{"self":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/posts\/19000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/users\/1063"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/comments?post=19000"}],"version-history":[{"count":1,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/posts\/19000\/revisions"}],"predecessor-version":[{"id":19001,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/posts\/19000\/revisions\/19001"}],"wp:attachment":[{"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/media?parent=19000"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/categories?post=19000"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marshall.edu\/it\/wp-json\/wp\/v2\/tags?post=19000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}