{"id":15885,"date":"2026-05-01T10:23:22","date_gmt":"2026-05-01T14:23:22","guid":{"rendered":"https:\/\/www.marshall.edu\/library\/?page_id=15885"},"modified":"2026-05-01T12:34:22","modified_gmt":"2026-05-01T16:34:22","slug":"website_update","status":"publish","type":"page","link":"https:\/\/www.marshall.edu\/library\/website_update\/","title":{"rendered":"Website Update"},"content":{"rendered":"<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_8' >\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">Our New Look<\/h2>\n                            <p class='gform_description'><h2>Big News: A New Digital Front Door for Marshall University Libraries!<\/h2>\r\n\r\nFor the first time in over five years, Marshall University Libraries has launched a brand-new homepage. We know the digital landscape has changed significantly since our last update, and we\u2019ve built this new homepage in cooperation with the Marshall iCenter using the design thinking UX method, to better serve your research and study needs. Some features:\r\n<ul>\r\n<li>Modern Design: A fresh look that\u2019s easier to navigate, informed by our users.<\/li>\r\n<li>Enhanced Tools: Faster access to the resources you use most.<\/li>\r\n<li>Mobile Friendly: Better browsing on your phone or tablet.<\/li>\r\n<\/ul>\r\n\r\nBest regards,<br>\r\nThe Marshall University Libraries Team<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_8'  action='\/library\/wp-json\/wp\/v2\/pages\/15885' data-formid='8' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_8' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_8_1\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h2>About Design For Delight<\/h2>\n<ul><li>Design for Delight (DfD) is a human-centered innovation and problem-solving approach created and popularized by Intuit. It focuses on deeply understanding users and creating products, services, or experiences that not only solve problems, but genuinely delight people.<\/li>\n<li>Using Design for Delight (DfD) to update a college library website means redesigning the site around the real experiences, frustrations, and goals of students, faculty, and staff \u2014 rather than simply reorganizing pages or adding features.<li>The process focuses on understanding users deeply, testing ideas quickly, and improving the website through feedback and experimentation.<\/li>\n<\/ul>\n<h2>How We Applied the Three DfD Principles<\/h2><h3>1. Deep Customer Empathy<\/h3>\n<ul><li>We first studied how users actually use the website.<\/li>\n<li>The goal was to understand \u201cWhat are users trying to accomplish, and what frustrates them?\u201d<\/li>\n<\/ul><h3>2. Go Broad to Go Narrow<\/h3>\n<ul><li>Instead of jumping directly into one redesign, the library explored many possible solutions. Teams brainstorm broadly before choosing the best options.<\/li>\n<li>Instead of one navigation menu concept, the team prototyped several, and tested which one works best.<\/li>\n<\/ul>\n<\/ul><h3>3. Rapid Experiments with Customers<\/h3>\n<ul><li>Rather than rebuilding the entire website at once, the library tests small changes quickly.<\/li>\n<li>Feedback drives continuous improvement.<\/li>\n<\/ul>\n<h3>The Main Improvements<\/h3>\n\n<div class=\"marsha-row mt-4 mb-4 flex flex-wrap -mx-2 lg:-mx-6  justify-start border-0 border-gray-100 first:mt-0\">\n\t\n\n<!-- START LEFT COLUMN  -->\n<div class=\"columns w-full lg:w-6\/12  lg:px-6    mt-6\">\n<div class=\"\">\n\n<div>\n\n<h4>Better Student Access:<\/h4><li>improve student success<\/li><li>reduce frustration<\/li><li>increase resource usage<\/li><li>improve accessibility compliance<\/li><li>support online learners<\/li><li>modernize digital services<\/li><li>make research easier<\/li>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<!-- START RIGHT COLUMN  -->\n<div class=\"columns w-full lg:w-6\/12  lg:px-6    mt-6\">\n<div class=\"\">\n\n<div>\n\n<h4>Helps Meet Library Goals:<\/h4><li>retention<\/li><li>accessibility<\/li><li>increase resource usage<\/li><li>student engagement<\/li><li>digital equity<\/li>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n<\/div>\n<\/div><div id=\"field_8_2\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">What is your opinion of this update? 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