{"id":8563,"date":"2026-05-01T09:14:12","date_gmt":"2026-05-01T14:14:12","guid":{"rendered":"https:\/\/www.marshall.edu\/procurement-services\/?page_id=8563"},"modified":"2026-05-01T09:14:12","modified_gmt":"2026-05-01T14:14:12","slug":"procurement-services-newsletter-issue-3","status":"publish","type":"page","link":"https:\/\/www.marshall.edu\/procurement-services\/procurement-services-newsletter-issue-3\/","title":{"rendered":"Procurement Services Newsletter &#8211; Issue #3"},"content":{"rendered":"<h4>Volume 1, Issue 3<br \/>\nPublication Date: April 30, 2026<\/h4>\n<h2>Table of Contents<\/h2>\n<h4>Introduction<\/h4>\n<ul>\n<li>New Ticketing System\n<ul>\n<li>Reminders<\/li>\n<\/ul>\n<\/li>\n<li>Mandatory Training for All Employees<\/li>\n<\/ul>\n<h4>Helpful Info<\/h4>\n<ul>\n<li>Preferred Paper Products &#8211; Codes for Stationers<\/li>\n<li>Hospitality Form Reminders<\/li>\n<li>Catalog Supplier List<\/li>\n<li>Check Out Our Homepage!<\/li>\n<\/ul>\n<h2>New Ticketing System<\/h2>\n<p>On April 1st, Marshall University Procurement Services launched a new ticketing system. Please see the below instruction sent out by our Chief Financial Officer, Matt Tidd.<\/p>\n<p>Dear Campus Community, Marshall University Procurement Services (MUPS) is excited to announce the transition to a new customer service tracking system fully integrated with myMU.<\/p>\n<p><strong>Why are we changing?<\/strong><\/p>\n<p>This change is a direct result of the Procurement Action Learning Team that was assembled in the Fall of 2025 by President Smith and chaired by CFO Matt Tidd. This change is part of MUPS&#8217;s ongoing efforts to <strong>enhance <\/strong>our service delivery and provide a more <strong>seamless<\/strong>\u00a0experience for all users, consolidating all your procurement service needs under the <strong>My Support<\/strong>\u00a0tab in myMU.<\/p>\n<p><strong>How will this work?<\/strong><\/p>\n<p>The new process will work like the current Marshall University Information Technology (MUIT) ticketing system within myMU. To support the University community more efficiently, MUPS will transition away from e-mail submission of procurement requests to a form-based submission system integrated with the myMU \u201cMy Support\u201d tab. However, any emails sent to <a href=\"mailto:purchasing@marshall.edu\">purchasing@marshall.edu<\/a>\u00a0will receive an automated message to direct you to myMU. <strong>Here, you can search for knowledge base articles, access service requests, and submit general tickets<\/strong>.<\/p>\n<p><strong>How do I learn more?<\/strong><strong><br \/>\n<\/strong>On March 27th,<strong>\u00a0<\/strong>we hosted a panel discussion to introduce our new tracking system, as well as provided additional context around Marshall Marketplace and the procurement process.<\/p>\n<p><strong>What will be expected of me?<\/strong><\/p>\n<p>All employees responsible for purchasing goods and services at Marshall University will be <strong>required <\/strong>to complete a virtual training, which will be available beginning <strong>April 1, 2026<\/strong>\u00a0(accessible through myMU -&gt; My Training). <strong>Completion of this training by <\/strong><strong>July 1, 2026<\/strong><strong>\u00a0is required to maintain access to P\u2011Cards and Marshall Marketplace.<\/strong><\/p>\n<p><strong>What can I expect after April 1,2026?<\/strong><\/p>\n<p>If you email <a href=\"mailto:purchasing@marshall.edu\">purchasing@marshall.edu<\/a>\u00a0after the new\u00a0system is launched, you\u2019ll receive an automated reply directing you to submit your request through myMU. We will, however, still be actively monitoring that email so should a question arise about the new process, <em>we\u2019ll be happy to assist you.<\/em><\/p>\n<h3>Reminders<\/h3>\n<ul>\n<li>To access, visit myMU -&gt; My Support -&gt; Submit Procurement Issues and Requests Form -&gt; use the drop-down menu to find your category -&gt; fill out the required information<\/li>\n<li>Catalog orders will <strong>NOT <\/strong>go through the ticketing system<\/li>\n<li>When entering the requisition into Marketplace, please provide the approved ticket number along with your justification and upload all documents to the requisition that are on the ticket.<\/li>\n<\/ul>\n<h2>Mandatory Training for all Employees<\/h2>\n<p>All employees responsible for purchasing goods and services at Marshall University will be <strong>required <\/strong>to complete a virtual training, which will be available beginning April 1, 2026. Completion of this training by <strong>July 1, 2026<\/strong>\u00a0is required to maintain access to P\u2011Cards and Marshall Marketplace.<\/p>\n<p><strong>To access the training, visit myMU -&gt; My training -&gt; Procurement Services<\/strong><\/p>\n<h2>Preferred Paper Products &#8211; Stationers<\/h2>\n<p><strong>EXCLUSIVE OFFERS! FAST DELIVERY!<\/strong><\/p>\n<p>We\u2019re excited to bring more saving opportunities to your attention with our continued partnership with Stationers for many of our office supply needs. To get special pricing on your paper needs- please use the codes listed in your Procurement Services newsletter email.<\/p>\n<h2>Helpful Hospitality Form Reminders<\/h2>\n<p>A hospitality form is required when providing food\/drinks\/items for things like student events, meetings, general office supplies for visiting guests, etc. Please view the below table for more permissible instances covered by a hospitality form.<\/p>\n<ul>\n<li>This form is <strong>required<\/strong> before a requisition can be approved.<\/li>\n<li>Even if you are not sure who will be attending this event, no worries, please fill out the information on the first page and <strong>after the event happens<\/strong>, please attach the <strong>Event Attendee Sign-in Sheet<\/strong> to the Purchase Order.<\/li>\n<li>For vendors like Sodexo and Spurlock Flowers, that provide products for an event, a hospitality form should always be filled out.<\/li>\n<\/ul>\n<p>To get this form, you can either go through Marketplace (<strong>hit the Learning Center in the bottom left corner -&gt; Request for Hospitality Service Form<\/strong>) or through our website (visit <a href=\"https:\/\/www.marshall.edu\/procurement-services\/\">Procurement Services<\/a>\u00a0-&gt; Forms -&gt; <a href=\"https:\/\/www.marshall.edu\/procurement-services\/files\/MUHospitality_070121.pdf\">MUB0G3<\/a>)<\/p>\n<h2>Marshall Marketplace Catalog Supplier List<\/h2>\n<p><strong>Catalog<\/strong> &#8211; Products that have a built-in market in Marshall Marketplace or in their own punch-out website with special pricing. <strong>High volume, low dollar transactions<\/strong>.<\/p>\n<p><strong>Non-Catalog<\/strong> &#8211; Products that must have a quote and are outsourced from the suppliers&#8217; separate website.<\/p>\n<p><strong>As of February 20, 2026<\/strong><\/p>\n<table style=\"height: 381px\" width=\"658\">\n<tbody>\n<tr>\n<td width=\"265\">\n<ul>\n<li>4Imprint<\/li>\n<li>Amazon<\/li>\n<li>Apple<\/li>\n<li>Artina<\/li>\n<li>B&amp;H Foto and Electronics Corp.<\/li>\n<li>CDW Government LLC<\/li>\n<li>Consolidus<\/li>\n<li>Dell<\/li>\n<li>Fastenal<\/li>\n<li>Ferguson Enterprises<\/li>\n<li>Fisher Scientific<\/li>\n<li>Global Industrial NEW!<\/li>\n<li>Henry Schein<\/li>\n<\/ul>\n<\/td>\n<td width=\"268\">\n<ul>\n<li>Home Depot USA, Inc<\/li>\n<li>Lenovo<\/li>\n<li>Linde Gas &amp; Equipment<\/li>\n<li>Lowe&#8217;s Pro<\/li>\n<li>ODP<\/li>\n<li>Staples<\/li>\n<li>State Electric<\/li>\n<li>Stationer&#8217;s Inc<\/li>\n<li>Sherwin Williams<\/li>\n<li>Sigma Aldrich<\/li>\n<li>Vertiv<\/li>\n<li>W.W. Grainger, Inc<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Check out our Homepage!<\/h2>\n<p><a href=\"https:\/\/www.marshall.edu\/procurement-services\/\">Procurement Services\u00a0&#8211; Homepage<\/a><\/p>\n<p>Lots of exciting things are happening on our homepage. Catalog and non-catalog order guide checklists, the Purchasing Handbook, purchasing training resources, the newsletter in a different format, oh my! Resources are always available (<strong>24\/7<\/strong>), please visit our website and explore all the helpful possibilities updated and managed by our awesome team.<\/p>\n<h2>Did You Know&#8230;<br \/>\n\t\n\n\n\n<div class=\"grid grid-cols-1 md:grid-cols-3 gap-6 mt-0\">\n\t\t\t<div class=\"relative flex flex-col items-center justify-center text-center rounded-lg p-10 min-h-40 overflow-hidden bg-white shadow-sm transition-all duration-200 \">\n\t\t\t<div class=\"absolute top-0 left-0 right-0 h-1 bg-green\"><\/div>\n\t\t\t<span class=\"text-5xl lg:text-6xl font-black text-green leading-none\">2,685<\/span>\n\t\t\t<span class=\"mt-3 text-xs font-semibold uppercase tracking-widest text-gray-500 leading-relaxed\">Purchase Orders Processed in Fiscal Year 2025<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"relative flex flex-col items-center justify-center text-center rounded-lg p-10 min-h-40 overflow-hidden bg-white shadow-sm transition-all duration-200 \">\n\t\t\t<div class=\"absolute top-0 left-0 right-0 h-1 bg-green\"><\/div>\n\t\t\t<span class=\"text-5xl lg:text-6xl font-black text-green leading-none\">63<\/span>\n\t\t\t<span class=\"mt-3 text-xs font-semibold uppercase tracking-widest text-gray-500 leading-relaxed\">Current University Open-End Contracts<\/span>\n\t\t<\/div>\n\t\t\t<div class=\"relative flex flex-col items-center justify-center text-center rounded-lg p-10 min-h-40 overflow-hidden bg-white shadow-sm transition-all duration-200 \">\n\t\t\t<div class=\"absolute top-0 left-0 right-0 h-1 bg-green\"><\/div>\n\t\t\t<span class=\"text-5xl lg:text-6xl font-black text-green leading-none\">31<\/span>\n\t\t\t<span class=\"mt-3 text-xs font-semibold uppercase tracking-widest text-gray-500 leading-relaxed\">Bid &amp; Proposal Opportunities in Fiscal Year 2025<\/span>\n\t\t<\/div>\n\t<\/div>\n<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Volume 1, Issue 3 Publication Date: April 30, 2026 Table of Contents Introduction New Ticketing System Reminders Mandatory Training for All Employees Helpful Info Preferred Paper Products &#8211; Codes for Stationers Hospitality Form Reminders Catalog Supplier List Check Out Our Homepage! New Ticketing System On April 1st, Marshall University Procurement Services launched a new ticketing<\/p>\n","protected":false},"author":262,"featured_media":8236,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8563","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/pages\/8563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/comments?post=8563"}],"version-history":[{"count":17,"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/pages\/8563\/revisions"}],"predecessor-version":[{"id":8582,"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/pages\/8563\/revisions\/8582"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/media\/8236"}],"wp:attachment":[{"href":"https:\/\/www.marshall.edu\/procurement-services\/wp-json\/wp\/v2\/media?parent=8563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}