FAQs

When are time sheets due?
The employee must submit their time sheet by noon on the first working day following the end of the pay period.  You will not be able to enter or submit time after this deadline.

When does Web Time Entry start?
Web Time Entry will be the official time reporting method for hourly employees beginning August 17, 2010.

Why is Marshall changing the way I submit my time sheet?
This is being done in an effort to improve the process for time entry, approval, and payment for hourly jobs, as well as to meet the state deadlines for submitting payroll.

I complete a purple timesheet.  How does Web Time Entry affect me?
It does not affect employees with purple time sheets.  It will be used for hourly employees who completed green time sheets in the past.

What if I do not work any hours in a pay period? Do I submit an electronic timesheet with zero hours?
No, you will no longer submit zero hours. However, if you would send an email to payroll@marshall.edu we would appreciate it.

I forgot to turn in time that I worked from a previous pay period.  How can I get paid for it?
Ask your supervisor to request a Late Time Submission Form from the Payroll Office.  At the time of the request, they should also explain the reason for the late submission.  The form will be sent in campus mail to your department.  Please complete the form, ask your supervisor to sign it, and return the completed form to the Payroll Office.  The date the form is received in the Payroll Office will determine when you will be paid for it.  It is not acceptable to add hours worked from a previous pay period to the current electronic time sheet.

I accidentally listed the same hours on two different time sheets.  What happens next?
Overlapping hours means that you put the same time on more than one time sheet.  Since you cannot be in two places at the same time, we have to contact each department to request appropriate documentation for the time period in question.  This will delay your paycheck by at least one pay date.  Therefore, please be careful when you are entering your time and do not overlap hours.

I am uncomfortable with using this method.  Can my supervisor just do it all for me?
No, the employee is responsible for entering and submitting their time via Web Time Entry

I do not use a computer at work.  Is there another way I can submit my time?
Check with your supervisor, because they may provide a workstation where you may enter your time.  However, you technically can enter time from any place where you have Internet access and can log on to MyMU.

If I do not complete and submit my time sheet before the deadline, will I still get paid?
No, you must enter your time and submit your time sheet via Web Time Entry in order to be paid for your hours. If you have extenuating circumstances contact your supervisor.

Can I use my smartphone (iPhone, BlackBerry, Android, etc.) or iPad to update and submit my timesheet?
Not at this time.  The smartphone browers (safari, chrome, pocket IE, android, mobile IE, Opera, etc.) are not compatible with the MyMU website.  However, we are actively developing a mobile MyMU site that will be compatible with smartphone browers.  Once the mobile MyMU site is available, we will send out a University-wide communication indicating so.

I still have questions.  Who should I contact?
For questions about your MyMU PIN, contact the Help Desk at 6-3200 or servicedesk@marshall.edu
For questions related to payroll, contact Payroll at 6-6489 or payroll@marshall.edu

What is the deadline to approve time sheets?
Time sheets must be approved by the supervisor by 5:00 p.m. on the first business day following the end of the pay period.

**I did not approve the time sheets by 5:00 p.m. May I approve them after the deadline?No, you may not approve them after the deadline. Once the payroll staff processes the payroll, WTE still allows you to approve the time sheets, but they will not be included in the process, since it is after-the-fact. Please contact Payroll for further instructions.

When does the Web Time Entry approval process start?
Since Web Time Entry begins with the pay period starting on August 17, 2010, you will electronically approve your first set of time sheets on Wednesday, September 1, 2010.

What if an employee does not submit their time sheet by the deadline?
The supervisor must contact the payroll office for further guidance.

What if an employee submits a time sheet and there is an error on it?
Once the employee submits the time, you will be able to adjust the time on their time sheet.  We strongly recommend that you add a comment explaining any changes and notify the employee that a change was made.

What if I am out of the office on the day that time sheets have to be approved?
You technically may approve time from any place where you have Internet access and can log on to MyMU.  If you will not have Internet access on the day they must be approved, then you should ask your proxy to approve them.

What if I want someone to be able to approve time sheets on my behalf?
You have the option of setting up a proxy to approve the time sheets.  It can be done from the Time Reporting Selection screen – the available individuals are listed alphabetically by last name.  Note, if the individual you want to add as a proxy is not listed, please complete an Approval Path Request Form found under forms at www.marshall.edu/wte/forms.html.  You should also complete this form anytime you add a proxy to ensure that the proxy will have the appropriate org privileges.

Am I required to set up a proxy?
We are strongly encouraging all approvers to set up at least one proxy.  Unexpected circumstances do arise, and this ensures that there is someone else who can approve them.

If I don’t approve the time sheets by the deadline, will my employees still be paid?
No, not unless your proxy approves them.  If there are extenuating circumstances, please contact the payroll office.

One of my employees has not submitted a time sheet or missed reporting hours for a previous pay period.  What is the process to pay them at this time?
Email payroll@marshall.edu to request a Late Time Submission Form with the reason it is being submitted late.  the form will be sent in campus mail to your department.  Please ask the employee to complete the form.  Then the supervisor will sign it and return the completed form to the Payroll Office.  The date the form is received in the Payroll Office will determine when the employee will be paid for it.  It is not acceptable to add hours worked from a previous pay period to the current electronic time sheet.

I still have questions.  Who should I contact?
For questions about your MyMU PIN, contact the Help Desk at 6-3200 or servicedesk@marshall.edu
For questions related to payroll, contact Payroll at 6-6457 or payroll@marshall.edu