Counseling Services

About our Counseling Services

If you need attention in an area not listed here, please call our office on (304) 696-3111 to arrange a consultation with one of our professional counselors. Counseling services are FREE of charge to Marshall University students.

Counseling Center Confidentiality Policy

Information obtained during counseling sessions will not be disclosed outside of the Counseling Center without permission. Throughout the entire counseling process, students can expect full protection of their privacy rights. The only exception to this is if students area danger to themselves or others. The Counseling Center has a duty to protect students and those around them.

Counseling Process

Students must take an active role in the counseling process to receive the full benefit. As a team, the student and the counselor work together to personalize the counseling process by discussing individual goals and needs, then deciding the frequency of sessions. This team concept helps build trust and rapport between students and counselors while giving students control over their sessions. There may be a time when a student and their counselor agree that medication may be beneficial. In that case, the counselor will schedule an appointment for the student to talk with the Counseling Center’s psychiatric support. Psychiatric support is offered one half day per week in the Counseling Center. Office visits are free. Only those students in an ongoing therapeutic relationship with a counselor in the Counseling Center are eligible to take advantage of this on-campus service.

Counseling Records

A brief record of all interactions between students and counselors is kept in the Counseling Center’s office. These records are not part of the Marshall University central files. University administrators and faculty outside the Counseling Center do not have access to counseling records. The Counseling Center is committed to protecting students’ privacy.

For information about off-campus mental health services in West Virginia, click here.