IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Advising Academy

Complete the referenced collection of videos earn your LinkedIn Learning Certificate!

Connections

1. Mindfulness

THE MINDFUL WORKDAY  Video Course (40 minutes)

2. Healthy Habits

CREATING GREAT WORKPLACE HABITS Video Course  (39 minutes)

3. Burnout

AVOIDING BURNOUT Video Course  (24 minutes)

4. Listening & Feedback

THE ART AND SCIENCE OF FEEDBACK Video Course  (48 minutes)

5a. Mentoring

MENTORING OTHERS Video Course  (14 minutes)

5b.  Mentoring

BEING A GOOD MENTOR
Video Course  (60 minutes)

* NOTE: Select between 5 a and b

1. Complete the Advising Academy Connections Learning Path (1-4 and either 5a or 5b) and earn LiL certificates of completion as you go (post your badge to your LinkedIn profile).
2. Send verification
3. Once confirmed you’ll receive your certification!

Questions? Contact Sarah Davis

MU ServiceNow for Self-Service

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

Engage with IT!