Contacts for State Authorization

Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000

www.ache.edu

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
https://acpe.alaska.gov/Resources-Contacts/Institutional-Authorization

Arizona State Board for Private Postsecondary Education
1400 W. Washington St.
Room 260
Phoenix, AZ 85007
https://ppse.az.gov/student-complaint-procedure

Arkansas Department of Higher Education
423 Main St., Suite 400
Little Rock, AR 72201
https://adhe.edu/

California Department of Consumer Affairs
Consumer Information Center
165 North Market Blvd., Suite N-112
Sacramento, CA 95834
https://www.dca.ca.gov/consumers/complaints/oos_students.shtml

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
https://highered.colorado.gov/

Connecticut Office of Higher Education
61 Woodland St.
Hartford, CT 06106
https://www.ctohe.org/StudentComplaints

Delaware Department of Education
401 Federal St.
Dover, DE 19901
https://education.delaware.gov/
https://education.delaware.gov/families/college-career-life/college-scholarship-financial-aid/dheo-forms/student-complaint-inquiry-form/

Florida Commission for Independent Education
325 W. Gaines St.
Suite 1414
Tallahassee, FL 32399-0400
www.fldoe.org/

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Place, #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-resources/student-complaints/ga-sara-online-student-complaint-form

Hawaii Postsecondary Education Authorization Program
P.O. Box 2360
Honolulu, HI 96804
cca.hawaii.gov/hpeap/student-complaint-process

650 W. State St.
P.O. Box 83720
Boise, ID 83720-0037
boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/

Illinois Board of Higher Education
431 E. Adams, 2nd Floor
Springfield, IL 62701-1404
Richard Tapia
tapia@ibhe.org
Institutional Complaint Hotline: 217-557-7359
complaints.ibhe.org/

Indiana Commission for Higher Education
www.in.gov/che/student-complaints/

Iowa Student Aid Commission
603 E. 12th St., 5th floor
Des Moines, IA 50319
info@iowacollegeaid.gov
https://educate.iowa.gov/

Kansas Board of Regents
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky Council on Postsecondary Education
1024 Capital Center Drive, #320
Frankfort, KY 40601-7512
cpe.ky.gov/campuses/consumer_complaint.html

Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
www.ag.state.la.us/ConsumerDisputes

Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
harry.osgood@maine.gov
www.maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland Attorney General
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21212
410-528-8662/888-743-0823 (toll free)
mhec.maryland.gov/institutions_training/Pages/acadaff/acadaffairsdepartments.aspx

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
www.mass.edu/forstufam/complaints/complaints.asp

Michigan Department of Licensing and Regulatory Affairs
P.O. Box 30718
Lansing, MI 48909
www.masu.org/

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
https://ohe.mn.gov/

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
https://www.mississippi.edu/mcca-overview

Missouri Department of Higher Education
205 Jefferson St.
P.O. Box 1469
Jefferson City, MO 65102-1469
dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana University System
2500 Broadway St.
P.O. Box 203201
Helena, MT 59620-3201
https://mus.edu/MUS-Statement-of-Complaint-Process.html

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
140 N. Eighth St.
Lincoln, NE 68509-5005
402-471-2847
ccpe.nebraska.gov/

Nevada Commission on Postsecondary Education
8778 S. Maryland Parkway, Suite 115
Las Vegas, NV 89123
cpe.nv.gov/Students/Students_Home/

New Hampshire Department of Education
101 Pleasant St.
Concord, NH 03301-3494
www.education.nh.gov/who-we-are/division-of-learner-support/bureau-of-student-support/special-education/complaints

New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
609-292-4310
www.nj.gov/highereducation/

New Jersey Division of Consumer Affairs
124 Halsey St.
Newark, NJ 07102
https://www.njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx

New Mexico Higher Education Department
2048 Galisteo St.
Santa Fe, NM 87505
hed.nm.gov/students-parents/student-complaints

New York State Education Department
116 W. 32nd St., 5th floor
New York, NY 10001
www.nysed.gov/college-university-evaluation/complaints

North Carolina Community College System Office of Proprietary Schools
200 W. Jones St.
Raleigh, NC 27603
www.northcarolina.edu/wp-content/uploads/reports-and-documents/academic-affairs/student_complaint_policy.pdf

North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave., Dept. 270
Bismarck, ND 58505-0610
cte@nd.gov
https://ndus.edu/ndus-overview/governance/state-authorization-sara

North Dakota Consumer Protection and Antitrust Division
Office of Attorney General
Gateway Professional Center
Parrell D. Grossman, Director
1050 E. Interstate Ave., Suite 200
Bismarck, ND 58503-5574
701-328-5570
pgrossman@nd.gov

Ohio State Board of Career Colleges and Schools
30 E. Broad St., 24th Floor
Columbus, OH 43215
highered.ohio.gov/

Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
https://vita.okhighered.org/resources/Student-Complaint-Form/

Oregon Office of Degree Authorization
775 Court St. NE
Salem, OR 97301
https://www.oregon.gov/highered/access/pages/student-complaints.aspx

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
https://justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en

Pennsylvania Department of Education
333 Market St.
Harrisburg, PA 17126-0333
https://www.pa.gov/agencies/education/programs-and-services/instruction/postsecondary-and-adult-education

Puerto Rico Council on Higher Education
P.O. Box 19900
San Juan, PR 00910-1900
https://agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx

Mrs. Carmen L. Berrios Rivera
Executive Director
Puerto Rico Council on Education
787-641-7100
cberrios@ce.pr.gov

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington St., Suite 524
Providence, RI 02903
riopc.edu/

South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
www.che.sc.gov/

South Dakota Board of Regents
306 E. Capitol Ave., Suite 200
Pierre, SD 57501-2545

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Highway 14, Suite 3
Pierre, SD 57501-8053
consumer.sd.gov/complaintform.aspx

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
https://www.tn.gov/thec/for-institutions/postsecondary-state-authorization/request-for-complaint-review.html

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
www.highered.texas.gov/

Utah Division of Consumer Protection
160 E. 300 South
Salt Lake City, UT 84111
https://db.dcp.utah.gov/complaints.html

Vermont State Board of Education
219 N. Main St., Suite 402
Barre, VT 05641
AOE.EdInfo@state.vt.us

Vermont Attorney General’s Office
109 State St.
Montpelier, VT 05609-1001
www.uvm.edu/consumer/?Page=complaint.html

State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
communications@schev.edu
www.schev.edu

Washington Workforce Training and Education Coordinating Board
128 10th Ave. SW
P.O. Box 43105
Olympia, WA 98504-3105
https://wtb.wa.gov/private-career-schools/school-complaints/

District of Columbia Office of the State Superintendent of Education, Education Licensure Commission
810 First St. NE
9th floor
Washington, DC 20002
https://helc.osse.dc.gov/

Dr. Kathy Butler, Senior Director of Academic Affairs
WV Higher Education Policy Commission
1018 Kanawha Blvd., East Suite 700
Charleston, WV 25301
Phone: 304-558-0261
kbutler@hepc.wvnet.edu
www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

201 W. Washington Ave., 3rd floor
Madison, WI 53703
heab.state.wi.us/dlab/students.html#file