At Marshall, Student Success is everyone's mission.

Help is always one question away.

Your success is our mission, and we aim to assist all students throughout their time at Marshall. Located in East Hall, we have resources for studying, snacks, free printing, or even spaces to just meet other students and come together for social activities. Any student can visit us anytime and get assistance they may need for successfully navigating through the university landscape.

In addition, we offer several programs and initiatives aimed at catching needs before they arise or helping students when things pop-up.

We are here to cheer you on in your successes and be there for you when things get challenging. Either way, we are here to help. We’ll be behind you on your best days and in front of you on your worst. And we’ll always keep your dreams in our sight-lines.

Our Team

Kateryna Schray, PhD
Director of Center for Student Success
East Hall 229C
Contact For:
  • Retention Strategies and Implementation
  • CSS Oversight
  • CSS Strategic Planning
  • CSS Data Analytics
  • Herd Ready
  • Supplemental Instruction
  • Partnership with First2
Jay Rader, EdD, MBA
Associate Director of Center for Student Success
East Hall 229D
Contact For:
  • Alternative Suspension
  • Textbook Support
  • Total Withdrawal Counseling
  • CSS Data Analytics
  • CSS Resource Management
  • CSS Work Study/GA Oversight
  • Partnership with First2
  • Policy Implementation
  • Web Development
Morgan Conley, LPC
Assistant Director of Initiatives
East Hall 239
Contact For:
  • Student Success Coaching
  • FAM Peer Mentoring
  • Sophomore Programming
  • Total Comeback
  • Walk-ins
Mary Thompson, MS
Administrative Assistant
East Hall 229
Contact For:
  • CSS Resource Management
  • CSS Work Study Oversight
  • Save to Serve Officer
Gabby Casey
Graduate Assistant
East Hall 229B
Contact For:
  • FAM Peer Mentoring
Anna Kiser
Graduate Assistant
East Hall 217
Contact For:
  • Alternative Suspension
Bre Malone
Graduate Assistant
East Hall 219
Contact For:
  • Alternative Suspension
Chloe
Certified Therapy Dog (ATD, Inc.)
East Hall 229
Contact For:
  • Support during stressful moments
  • Promoting well-being through positive interaction
  • Assisting creating a relaxed environment