Skype for Business is Marshall’s unified communications solution that integrates all of our communication needs. Combining the best abilities of our desk phones, Microsoft Outlook, instant messaging, group, and personal video conferencing with others, whether collaborating on– or off-campus.
Skype for Business provides a more feature-rich, flexible, and cost effective solution to connect the University to its department and students. Stay in touch with colleagues and students using the device of your choice. Skype for Business combines your office phone, email, and desktop client into a powerful tool to help organize communication. Skype for Business is available on your desktop, laptop, mobile devices, and tablets. The University standard telephone is the Polycom VVX600 and is fully compatible with Skype for Business.
If you have any questions – please let us know by emailing IT_Training@marshall.edu!
For self-help and documentation, please click the Common Questions categories below.
Get Answers to Common Questions:
- Overviews and Self-Paced Courses
- Office Phone Features
Add a Contact to your Phone
Add a phone number to your contact card
Join a Skype for Business Meeting by phone
Login instructions for Polycom VVX 600 phones
Transferring a Call: Blind vs. Consultative
How to change idle status timeout on your phone (pdf)
How to change your status (pdf)
How to change ring type on shared line appearance (pdf)
How to Remotely Check your Voicemail (pdf)
BTOE Benefits and Requirements (pdf)
How to set up a Conference Call using the Polycom VVX 600 telephone (pdf)
- Cellphone Features
- Desktop Client (SFB Features on Your Computer)
Add a contact on your desktop client (Video: 51 sec)
Add or remove delegates from your contacts
Call forwarding options
Changing your profile picture
Checking your audio and video settings (Video: 1 min 44 sec)
Find previous conversations and your call list
Join a Skype for Business meeting on your computer (Video: 2 min 44 sec)
Make a phone call from your computer (Video: 1 min 46 sec)
Meet, present, share documents, and your screen (Video: 1 min 37 sec)
Send an instant message (Video: 1 min 38 sec)
Set your status, availability, and instant message on your computer (Video 1 min 38 sec)
How to change your status(pdf)
Set up an audio device for Skype for Business
Start a conference call on the fly
Team Call Group Settings
Transfer a Skype for Business call
Troubleshoot video issues
Video calls: make and receive
How to Log in to Response Groups and Department Queues (pdf)
How to Transfer to Voicemail (pdf)
SFB FAQs (pdf)
How to set up a Conference Call using SFB (pdf)
- Outlook Email and Calendar Features
Users guide brochures are available for quick reference:
Learn how you can use Skype for Business to connect with others and run effective meetings, while saving time and resources.
To schedule training for individuals or small groups email IT_Training@marshall.edu.
|Skype for Business||TBA||New Dates Coming Soon|
Please Note: To schedule training for individuals or small groups email IT_Training@marshall.edu.