IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Mission & Vision

Vision

Information Technology’s (IT) vision is to provide ubiquitous, secure, and seamless access to information resources in all forms through a reliable and robust infrastructure. IT engages in collaborative relationships within the University and with the community, acting as a trusted partner who anticipates needs and responds with innovative solutions in support of the University’s mission of teaching, research, and service.

Missions Statement

The Information Technology Organization at Marshall University provides and creates an evolving, reliable, innovative, integrated and service-oriented information technology environment that empowers, enhances and engages the academic, support and research activities of the University by delivering effective IT products and services that help students, faculty, and staff to achieve Marshall University goals.