IT Service Desk Update


IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Email Security

Marshall University Information Technology applied a major upgrade to the email firewall service, called Barracuda Essentials, in May 2019. Barracuda Essentials provides advanced protection against fraudulent email for both Faculty/Staff email (on-premise Exchange) and Student email (Office365). It also provides security for outgoing mail to external sources, assisting in the discovery and remediation of internal, compromised accounts. MUNet account-holders can access a self-service interface in order to view and search for messages that have been blocked or quarantined.

Check below for answers to some of the most Frequently Asked Questions regarding email security: