IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 1:00PM – 9:00PM
Monday-Thurs 8:00AM – 10:00PM
Friday: 8:00AM – 5:00PM

IT Service Status
Blackboard Status

Engage link

How do I..?


Access Office 365 email
Add Office 365 email to a mobile device
Reset Your Password
Install Microsoft Office 365
Connect to internet using a wired connection
Connect a laptop or smart phone to WiFi
Troubleshoot MU WiFi
Connect Gaming, Entertainment, and Smart devices to WiFi
Create or connect a guest WiFi account
Forward my Marshall email to my personal email account?
WiFi coverage
Install Anti-Virus
Check my Grades
Publish a personal web page
Printing and Copying on Campus
Recommended Computer Hardware
Access Software Through Microsoft Remote Desktop (MURemote)
Student Guide to IT


Faculty & Staff

Connect my wireless device
Reset Your Password
Create and connect a MUGuest wireless account
Setup my faculty/staff mobile device Exchange email
Connect to VPN
Forward my Marshall email to my personal email account?
Reset voicemail pin
Access Online W-2 Tax Document in MyMU