IT Service Desk Update

 

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Connect a Smart Phone to WiFi (Android)

Please note that these instructions vary based on what phone, version of Android, and email application you are using.

  1. Navigate to the Settings menu on your device.
  2. In this menu, navigate to WiFi.
  3. Depending on your email application’s settings, select MU WiFi and use the following information:
    • EAP Method: PEAP
    • Phase 2 Authentication: None
    • CA Certificate: Unspecified
    • Identity: MUNetUserName
    • Anonymous Identity: (Leave blank)
    • Password: MUNet Password

Please note:  these instructions will vary based on your Android device and what application you are using for email.

If you need further assistance please contact our IT Service Desk.

Click Here for downloadable PDF.