IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

Available Software

Highlighted Software

*Contact the IT Service Desk if you need assistance.

Recommended Software

We recommend the following applications for iOS and iPad OS 13.3 and above*:

*as of May 2020, rounded to nearest 5MB

  1. MUMobile – 35MB
  2. Transact eAccounts Mobile – 20MB
  3. Microsoft Authenticator – 30MB
  4. Microsoft Office 365 – 350MB
    1. OneDrive – 185MB
    2. Teams – 230MB
    3. Outlook – 270MB
    4. ToDo – 65MB
    5. OneNote – 210MB
    6. Whiteboard – 215MB
    7. Word – 270MB
    8. Excel – 270MB
    9. PowerPoint – 255MB
    10. SharePoint – 75MB
    11. Planner – 80MB
    12. Stream – 60MB
    13. Yammer – 120MB
    14. Kaizala – 170MB
  5. Blackboard – 95MB
  6. Blackboard Instructor (for faculty) – 80MB
  7. LinkedIn Learning – 55MB
  8. Facebook – 240MB
  9. Facebook Messenger – 40MB
  10. Twitter – 115MB
  11. Instagram – 125MB
  12. Google Maps – 165MB
  13. Google Chrome – 85MB
  14. Adobe Reader – 205MB
  15. RouteShout2 (TTA Bus Tracker) – 10MB
  16. Uber – 270MB
  17. Lyft – 235MB
  18. Microsoft Edge – 100MB

We recommend the following applications for Android devices 9.x or 10.x or above:

  1. MUMobile
  2. Transact eAccounts Mobile
  3. Microsoft Authenticator
  4. Microsoft Office 365 (Work and School)
    1. OneDrive
    2. Teams
    3. Outlook
    4. ToDo
    5. OneNote
    6. Whiteboard
    7. Word
    8. Excel
    9. PowerPoint
    10. SharePoint
    11. Planner
    12. Stream
    13. Sway
    14. Yammer
    15. Kaizala
  5. Blackboard
  6. Blackboard Instructor (for faculty)
  7. LinkedIn Learning
  8. Facebook + Facebook Messenger
  9. Twitter
  10. Instagram
  11. Google Maps
  12. Google Chrome
  13. Adobe Reader
  14. RouteShout2 (TTA Bus Tracker)
  15. Microsoft Edge

We recommend the following applications for MacOS Catalina 10.15.1 or above:

We recommend the following applications for Windows 10 version Fall 2019 (1909 or above):