Information Technology
IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email.

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IT Service Desk

Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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Available Software

Highlighted Software

All Available Software

Cost Students Faculty & Staff Availability Training
Microsoft Defender Advanced Threat Protection No Cost On-Campus Training
Cost Students Faculty & Staff Availability Training
Skype for Business No Cost Download Training
Zoom No Cost Download Training
Blackboard Collaborate No Cost Download Training
Microsoft Teams No Cost Download Training
Cost Students Faculty & Staff Availability Training
Adobe Acrobat/Reader No Cost Download Training
Adobe Bridge No Cost Download Training
Microsoft Access No Cost Download Training
Microsoft Lens No Cost Download Training
Microsoft 365 No Cost Download Training
Microsoft OneNote No Cost Download Training
Microsoft Outlook No Cost Download Training
Adobe Captivate Yes Download Training
Adobe Prelude Yes Trial Training
Adobe Fireworks Yes Trial Training
Microsoft OneDrive No Cost Download Training
Microsoft Visio No Cost *For specific course use only Training
Cost Students Faculty & Staff Availability Training
Microsoft Project Yes Trial Training
Cost Students Faculty & Staff Availability Training
Mathematica No Cost On-Campus Instructions
Mathematica Online No Cost On-Campus Instructions
Wolfram|Alpha Pro No Cost On-Campus Instructions
Wolfram|Alpha Notebook Edition No Cost On-Campus Instructions
MATLab No Cost Download Instructions
STATA17MP – Courtesy of the LCOB No Cost Download  Training
SAS No Cost On-Campus and MURemote Training
SPSS No Cost On-Campus and MURemote Training
Cost Students Faculty & Staff Availability Training
EndNote No Trial Training

 

*Contact the IT Service Desk if you need assistance.

Recommended Software

We recommend the following applications for iOS and iPadOS 13.3 and above*:

*as of May 2020, rounded to nearest 5MB

  1. MUMobile – 35MB
  2. Transact eAccounts Mobile – 20MB
  3. Microsoft Authenticator – 30MB
  4. Microsoft Office 365 – 350MB
    1. OneDrive – 185MB
    2. Teams – 230MB
    3. Outlook – 270MB
    4. ToDo – 65MB
    5. OneNote – 210MB
    6. Whiteboard – 215MB
    7. Word – 270MB
    8. Excel – 270MB
    9. PowerPoint – 255MB
    10. SharePoint – 75MB
    11. Planner – 80MB
    12. Stream – 60MB
    13. Yammer – 120MB
    14. Kaizala – 170MB
  5. Blackboard – 95MB
  6. Blackboard Instructor (for faculty) – 80MB
  7. LinkedIn Learning – 55MB
  8. Facebook – 240MB
  9. Facebook Messenger – 40MB
  10. Twitter – 115MB
  11. Instagram – 125MB
  12. Google Maps – 165MB
  13. Google Chrome – 85MB
  14. Adobe Reader – 205MB
  15. RouteShout2 (TTA Bus Tracker) – 10MB
  16. Uber – 270MB
  17. Lyft – 235MB
  18. Microsoft Edge – 100MB

We recommend the following applications for Android devices 9.x or 10.x or above:

  1. MUMobile
  2. Transact eAccounts Mobile
  3. Microsoft Authenticator
  4. Microsoft Office 365 (Work and School)
    1. OneDrive
    2. Teams
    3. Outlook
    4. ToDo
    5. OneNote
    6. Whiteboard
    7. Word
    8. Excel
    9. PowerPoint
    10. SharePoint
    11. Planner
    12. Stream
    13. Sway
    14. Yammer
    15. Kaizala
  5. Blackboard
  6. Blackboard Instructor (for faculty)
  7. LinkedIn Learning
  8. Facebook + Facebook Messenger
  9. Twitter
  10. Instagram
  11. Google Maps
  12. Google Chrome
  13. Adobe Reader
  14. RouteShout2 (TTA Bus Tracker)
  15. Microsoft Edge

We recommend the following applications for MacOS Catalina 10.15.1 or above:

We recommend the following applications for Windows 10 version Fall 2019 (1909 or above):