Desktop Services
Available Software / Recommended Hardware

• Office 365
• Skype for Business
• OneDrive for Business
• Recommended Hardware

Email & Cloud
Office 365 Email / OneDrive for Business

• Office 365
• OneDrive for Business
• V: Drive Storage

Information Security
Antivirus / Patching / Incident Response

• Symantec Endpoint Protection
• Information Security Services

Web
Personal Websites

• Websites

Identity & Account Management
MUNET Account

• Single Sign-on FAQ
• MUNET Account Management and Password

Communications
Network / WiFi / Internet

• MUNet Wired Network
• WiFi
• Guest WiFi

Campus Services
IT Guide / Equipment & Room Reservations / Printing / Philo TV

• Equipment Checkout (Books/Laptops/iPads/etc.)
• Student IT Guide
• Ask A Librarian
• Room Reservations
• University Computing Facilities
• Printing or Duplication
• Philo TV Services

Desktop Services
Available Software / Recommended Hardware / Computer Purchases

• Office 365
• Skype for Business
• OneDrive for Business
• Banner
• Recommended Hardware
• Computer Refresh Program

Email & Cloud
Exchange / Outlook Email Services

• Outlook Exchange 2013
• Setup my Android mobile device for Exchange email
• Setup my Apple mobile device for Exchange email
• SharePoint Account
• OneDrive for Business
• V: Drive Storage
• Mailing List
• Vanity Email Address

Web
Personal Websites

• Websites

Communications
Telephone / WiFi / Networking

• Classroom and Conferencing Tools
• Telephones
• Voicemail
• Calling Card Service Request
• Cellular Telephone Voice/Data Service Stipend Procedure
• University Owned Cell Phone Policy
• Long Distance Service Code Request
• Office Telephone Services
• Phonetic Operator
• Employee Remote Internet Access Stipend Plan Procedure
• WiFi
• Guest WiFi
• EduRoam Wireless Login
• MUNet Wired Network
• VPN

Media Services and Event Coverage
Digital Signage / Video

• Digital Signage
• Lecture Capture TechSmith Relay
• Streaming and Video Production
• Classroom and Conferencing Tools

Identity & Account Management
MUNET Account

• • Single Sign-on FAQ
  • MUNET Account Management and Password

Campus Services
IT Guide / Room Reservation / Printing / Philo TV

• Equipment Checkout (Books/Laptops/iPads/etc.)
• Faculty & Staff IT Guide
• Lynda Campus (Lynda.com)
• Test Scoring
• Ask A Librarian
• Room Reservation, Rental & Setup
• Printing or Duplication
• Philo TV Services
• Developing an E-course

For Departments

Desktop Services
Available Software / Recommended Hardware / Computer Purchases

• Office 365
• Skype for Business
• OneDrive for Business
• Banner
• Recommended Hardware
• Computer Refresh Program

Data Center & Servers
Server Hosting / Virtual Machine Hosting / Storage

• Virtual Machine Services
• Server Backup Services
• Server Management Services
• Departmental Shares (NAS)

Email & Cloud
Exchange / Outlook Email Services

• Outlook Exchange 2013
• SharePoint Account
• OneDrive for Business
• Mailing List
• Vanity Email Address

Web
Main Website / Sharepoint / Personal Web Sites

• Websites
• SharePoint Account

Communications
Telephone / WiFi / Networking

• Telephones
• Voicemail
• MUNet Wired Network
• Firewall
• Calling Card Service Request
• University Owned Cell Phone Policy
• Long Distance Service Code Request
• Office Telephone Services
• Phonetic Operator

Media Services and Event Coverage
Digital Signage / Video

• Digital Signage
• Lecture Capture TechSmith Relay
• Streaming and Video Production

Campus Services
Room Reservations / Dedicated Coverage

• Test Scoring
• Room Reservation, Rental & Setup
• University Computing Facilities
• Customer Services

Business Process Improvement
Workflow / Automation/ Analytics & Reporting

• Analytics & Reporting
• Workflow & Automation
• Business Process Improvement

Additional Resources
Calendars

• Academic Calendar
• Campus Event Calendar

Communication

• Chronological List of Changes (CLOC)
• Footprint Tickets
• MU Alert
• Marshall University Photos
• Social media
• Marshall PowerPoint Templates

Online Resources

• MU Mobile

IT Videos

• MU IT Impact Video 2014

IT Facilities

• Drinko Room Reservations
• Facilities Scheduling
• Remote Access
• University Libraries
  • Drinko Library
  • Health Sciences Library
  • Morrow Library
  • South Charleston Campus Library

MUOnLine

• Getting Online Help
• Student – First Steps
• Faculty – First Steps
• Online Degrees & Programs
• Faculty & Staff Training
• Online Course Schedule
• OCCHS

Research Computing

• All Research Computing