University WiFi
Marshall University Information Technology (MUIT) is dedicated to delivering secure, high-speed Wi-Fi services to our students, faculty, staff, and university guests. Our mission is to ensure a highly secure and reliable network that supports university business, enhances student learning and discovery, and provides residence hall occupants with an in-home experience for their entertainment devices.
MUIT is dedicated to continually modernizing our university’s network. This means we’re making improvements to different parts of our network to ensure it runs smoothly and efficiently. We’ve increased the bandwidth to the campus, strengthened the core network connections, and upgraded the links that connect our wireless systems and buildings.
Connections on Campus
MU WiFi is the preferred network for students, faculty, and staff. It is our fastest and most secure network utilizing the 6Ghz band with WPA3 encryption.
MU_Guest is a network intended to serve guests of the university. Parents, vendors and other guests can utilize this network during their campus visit. This is a completely open, non-secure network.
eduroam is a common network among higher education institutions. Although it is a network intended for visitors from other universities, it can also be used Marshall University students, faculty and staff. This network is currently protected by WPA2 encryption which doesn’t connect to the 6Ghz network. Members of the eduroam network can visit other participating institutions and can connect to Wi-Fi with the same credentials that you use at your home institution.
Getting Connected to WiFi
“MU HRL” is the network that uses the same infrastructure as “MU WiFi” but is an offering specific to our HRL residents. This network allows devices that do not authenticate with a username and password the ability to join the network. MU HRL creates a User Defined Network (UDN) in your residence hall and is private to you and/or your roommate (if applicable). This network is the connection point for Game Consoles, TVs, Roku’s, and other smart devices and gives users the ability to connect devices of visiting guests. Set up your private residence network using by clicking the device based instructions below:
How to Connection your Media Devices to Marshall Wireless Internet
Need to provide network access for a campus visitor, vendor, guest speaker, or other temporary affiliate? The Marshall University Guest Sponsor Portal allows faculty, staff, and students to create and manage guest network accounts on behalf of visitors. Sponsors can request individual accounts, generate multiple guest accounts, track account status, and manage access throughout the visitor’s time on campus.
Creating Guest Accounts
- If you are experiencing Wi‑Fi or general device issues, make sure your device is fully up to date. Check your device manufacturer’s support site (such as Dell, HP, or Lenovo) and install the latest system BIOS and device drivers to ensure optimal performance and connectivity.
- Confirm that your device is not in Airplane Mode and that network settings are enabled.
- If problems persist, forget all Marshall networks (MU_Guest, eduroam, and MU WiFi), then restart your device. After rebooting, reconnect to MU WiFi using your full Marshall email address (user@marshall.edu) and your password.
More Troubleshooting Assistance
Submit a Ticket: MyMU – Contact Support
Stop By the MUIT Service Desk!– Drinko Library 141
Give us a call! 304-696-3200
Live Chat – any MUIT webpage
Res Life: Connectivity on Campus
Marshall University is committed to providing a reliable Wi‑Fi experience across campus. While wired connections are recommended when available for better speed and stability, Wi‑Fi offers convenient mobility. Wireless performance may vary due to:
- Shared Access
- Peak usage times
- Device Differences
- Signal Positioning
For residence hall students, the MU HRL network supports smart devices that do not use username/password authentication by creating a private User Defined Network (UDN), allowing connections for game consoles, smart TVs, streaming devices, and approved guests
Connect Worldwide with eduroam
Marshall University Information Technology (MUIT) participates in eduroam (education roaming), a secure global Wi‑Fi service designed for the research and education community. Through eduroam, Marshall students, faculty, and staff can use their Marshall credentials to securely connect to wireless networks at participating colleges, universities, libraries, and research institutions in more than 100 countries worldwide. Visitors from participating eduroam institutions can also connect to the eduroam network at Marshall University using credentials from their home institution.
eduroam uses industry-standard authentication and encryption technologies to provide secure wireless access while helping protect user credentials. Authentication is handled through a user’s home institution, allowing seamless connectivity without creating guest accounts or obtaining temporary access. While on campus, Marshall students, faculty, and staff may continue to use MU WiFi as the primary wireless network, with eduroam available for both Marshall users and visitors from participating institutions.