IT Service Desk Update


IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link


Be Herd Customer Service
Information Technology promptly responds to all responses. Share your compliments, concerns, questions, suggestions, or simply ask a question. Help us, help you!

Copyright and Fair use
Given the many lawsuits that have crept up over the years regarding the use of media and other materials in both face-to-face and online courses, some professors may opt out of using such materials in class. Don’t fret! There are still options for your course. Click on the link to see Best Practice Guides for an array of media sources, provided by the Center for Social Media at American University.

Developing an E-course
From here you will find a list of all your “need to knows” to develop an e-course: proposing and developing a new course, compensation, guidelines, etc.

IT Day for MU Students
The first annual IT Day is hosted by MU Information Technology.  This day will allow Marshall University students who are interested in going into a technology field to have the opportunity to learn about different fields within IT, network with professionals, learn how to practice their interviewing skills, and learn ways to develop pertinent career skills. Online Training
Simply login with your MUNET credentials and have access to 1,000+ courses that can help you be more successful in your career! Topics include: Digital Photography, Microsoft Office Essentials, Windows 7 Essentials, Photoshop, Facebook, Google, video editing, and more.

MUOnLine / Collaborate / Classroom Tech. / Course Design

MUOnLine Design Center
Comm. Bldg 211 Huntington
Kristen Huff Instructional Designer
Comm. Bldg 220 Huntington
Paula Kaplan Instructional Designer
South Charleston 321 South Charleston