IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 1:00PM – 9:00PM
Monday-Thurs 8:00AM – 10:00PM
Friday: 8:00AM – 5:00PM

IT Service Status
Blackboard Status

Engage link

MUNet Accounts / Usernames / Passwords

A computer account is an assigned username and password that allows a Marshall University student, faculty, or staff to access MUNet (the Marshall University computing network). MUNet provides the user with access a variety of software (word processors, web browsers, etc.) and services (electronic mail, personal web pages, etc.).

All registered students are automatically assigned a computer account. All accounts consist of a username (up to 12 characters long) based on your last name and a randomly generated password.

Your account is also used as your Email Address.

If you do not know your MUNet username and password please visit our  MUID Self Service page to look it up, retrieve or change your password, or register your account and password.

Or, you can either simply verify your personal information via telephone or come to the IT Service Desk on the 1st floor of the Drinko Library with a photo ID.