IT Service Desk Update

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Points Plan

The Marshall University Points Plan is a valued, optional service available to students, faculty, and staff. By placing money on an account with the Campus ID Office, your Marshall University Identification Card serves as a pre-paid debit card accepted at numerous locations on or near campus.

Locations that accept Points include:

  • Memorial Student Center:
    • Foodcourt (10% discount if you pay with Points)
    • John Marshall Room Restaurant (10% discount – except special events – if you pay with Points)
    • Memorial Student Center Starbucks (10% discount if you pay with Points)
  • Tower’s Marketplace:
    • The Den by Denny’s (10% discount if you pay with Points)
    • Mein Bowl (10% discount if you pay with Points)
    • 1837 Fresh Market (10% discount if you pay with Points)
  • Marshall University Bookstore – use points for any bookstore purchases
  • Harless Dining Hall – All you can eat for one price
  • Printing Services – Points are required to pay for printing in all campus computer labs
  • Copy Machines – Points are required to pay for copiers in Drinko and Morrow libraries
  • Pepsi Machines – Pepsi beverage machines on campus accept Points (COMING SOON)
  • Snack Machines – Numerous snack (chips, candy, etc.) machines on campus accept Points
  • Cafe Ala Carte – Located in Smith Hall – (10% discount when paying with Points)
  • Learning Resource Center – Located in the Education Building
  • Drinko Library Coffee Shop – (10% discount when paying with Points)
  • IT Service Desk

Points Deposits

There are SIX ways to make deposits:

  • Online at Card Accounts
  • Use the Transact eAccounts Mobile App (available at the Apple App Store and Google Play)
  • In Person at the ID Office (cash, check, debit or credit card)
  • At an automated deposit machine
  • Over the Phone (with a credit or debit card)
  • By Mail (with a check or money order)

You can make deposits to your Points Plan while on campus at the following locations:

In person at the MU ID Office located on the first floor of the Drinko Library and Information Technology Center, via cash, check, or with a Master Card, Visa, Discover, or Diners Club debit or credit card. The MU debit/credit card processing fee does not apply to points deposits.

Automated deposit machines are located in Huntington in the Memorial Student Center Food Court and the Drinko Library Study Center as well as MOVC in Point Pleasant. A photo of the MSC machine, located on the column in the right foreground, is below:

Main_Desk

By Phone

You (or anyone else, your parents, for example) can make a deposit to your points account over the phone with either a major credit card or debit card. The caller needs to know the student’s Marshall ID number to make a deposit. The telephone number for the MU ID Office is 304-696-MUID, or 304-696-6843.

By Mail

You (or anyone else, your parents, for example) can make a deposit to your points account via the mail by personal check, money order, or bank check. Please include in your correspondence the student’s name and ID number, and please include the student’s ID number on the check (jotting it in the memo line is fine). Mail your deposit to the MU ID Office at the following address:
Campus Card Office
One John Marshall Drive
Huntington, WV 25755-5480

Credit or Debit Cards Accepted by the MU ID Office

  • Visa
  • Master Card
  • Discover
  • Diners Club