IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 1:00PM – 9:00PM
Monday-Thurs 8:00AM – 10:00PM
Friday: 8:00AM – 5:00PM

IT Service Status
Blackboard Status

Engage link

Streaming and Video Production

The Digital Media Services group provides production support for academic, university, and community produced video programming. Available services include single and multi-camera video shoots; video support for interviews, promotional videos, and more. Studio productions are possible in coordination with the W. Page Pitt School of Journalism and Mass Communication’s high definition studio and control room.

Requesting parties are responsible for obtaining signed video release forms from the on-camera participants prior to the event taping.

Service Description

Editing and Post-Production Services
Digital Media Services provides full editing services including motion graphics, titling, video and audio encoding and DVD production. The staff also manages the University’s video content through university portals such as the HerdVido on YouTube and live streaming on LiveSteam.

Live Streaming Services
Streaming services are also provided through the use of various technologies and reach both desktop and mobile devices. This service can be used to expand your audience worldwide.
Here is an example of our work.

Media and Video Services
Whether you need something as simple as your class captured for future streaming, or as complex as a full multi-camera production and live stream of an important event, we’re here for you. Our staff has experience ranging from cutting edge streaming technology via livestream, lecture capture with Techsmith Relay or Ensemble. We produce videos that are view able across all the leading platforms including mobile devices. We can help integrate your projects into Blackboard or help you distribute them to colleagues around the world.  Click here for Media and Video Services and examples.

For more information

Contact Digital media Services