IT Service Desk Update

 

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

News

  • Important Update for Marshall E-mail Security Services – Effective January 6, 2021 January 14, 2021 Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the ...
  • New Marshall ID Sequence Numbers January 6, 2021 Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper ...
  • Marshall adds new numbers to IDs December 2, 2020 Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper ...
  • Marshall IT to participate in National Cyber Security Awareness Month October 1, 2020 The Marshall University Information Technology (IT) department is participating in National Cyber Security Awareness Month (NCSAM) to raise awareness of Cybersecurity issues. Throughout the month of October, Marshall IT will be sharing information from the national campaign on their website ...
  • Fall 2020 Welcome Back IT Security Advisory September 8, 2020 This message to all students, faculty and staff has been approved by Jon B. Cutler, Chief Information Security Officer As we start the fall semester, we remind you of the important role which you have in the cyber security of Marshall ...
  • Meet Our New Employee, Jacob Wheeler August 27, 2020 Jacob Wheeler IT Consultant Sr. What degree do you hold?  Associate in Computer Science Technology from Ohio University Southern Describe your role in MUIT in 10 words for less: Here to help people out. Favorite thing about working in IT or at MU: The pretty campus and ...
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