IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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News

[Planned Outage]: Disaster Recovery and Business Continuity Testing (12/17/22)December 13, 2022On Saturday, December 17th Marshall University Information Technology will be testing our disaster recovery plan to ensure our ability to continue to work in the case of a catastrophic failure.  Testing will begin at 7:00 a.m. The only services available ...
Employment OpportunitiesNovember 23, 2022Below includes the job description, education requirements, and experience requirements for the following positions: IT Infrastructure Engineer IT Infrastructure Engineer Job Description IT Infrastructure Team is looking for a network engineer to design, implement, maintain, and support MU’s growing network infrastructure. The successful candidate ...
Employment Opportunity: Digital Media Production SpecialistMay 26, 2022Job Description · Setup and operate digital media production equipment, in both studio and on location. · Prepare various production forms – i.e. copyright and release forms. · Coordinate and supervise student assistants during production. · Creation of specialized multimedia content in interactive, static ...
Employment Opportunity: IT Infrastructure Engineer SeniorMay 26, 2022Job Description IT Infrastructure Team is looking for a network engineer to design, implement, maintain, and support MU’s growing network infrastructure. The successful candidate will be part of the network infrastructure team that is responsible for designing and developing scalable, maintainable, ...
Employment Opportunity: IT Consultant SeniorMay 26, 2022Job Description Provides technical assistance to computer users. Answers questions or resolve computer problems for clients in person, or via telephone or electronically via chat. May provide assistance concerning the use of computer hardware and software, including printing. Required Education Bachelors degree in ...
Employment Opportunity: IT Infrastructure EngineerMay 26, 2022Job Description IT Infrastructure Team is looking for a network engineer to design, implement, maintain, and support MU’s growing network infrastructure. The successful candidate will be part of the network infrastructure team that is responsible for designing and developing scalable, maintainable, ...
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