IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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News

Protecting Confidential and Sensitive Data while using AIAugust 1, 2023Dear University Community, As we continue to explore and leverage the power of language model AI (ChatGPT, Bard, BingAI) within our academic environment, it is essential to maintain a strong commitment to safeguarding our data and ensuring the privacy of our ...
[Service Update]: Replacement of Grammarly with Microsoft EditorMarch 31, 2023Unfortunately, due to lack of faculty, staff, and student usage of this service, Marshall University will be discontinuing the Grammarly subscription by May 31, 2023. As an alternative solution, MU IT encourages the use of Microsoft Editor included in your university ...
[Service Update]: Access to LinkedIn Learning Ending June 30, 2023March 24, 2023As of June 30, 2023, the university-wide subscription to LinkedIn Learning will be ending. While it is a great resource for skills training, learning, and professional development, usage of LinkedIn Learning by the university community has been very low. If you ...
[Planned Outage]: Disaster Recovery and Business Continuity Testing (12/17/22)December 13, 2022On Saturday, December 17th Marshall University Information Technology will be testing our disaster recovery plan to ensure our ability to continue to work in the case of a catastrophic failure.  Testing will begin at 7:00 a.m. The only services available ...
Employment OpportunitiesNovember 23, 2022Below includes the job description, education requirements, and experience requirements for the following positions: IT Infrastructure Engineer IT Infrastructure Engineer Job Description IT Infrastructure Team is looking for a network engineer to design, implement, maintain, and support MU’s growing network infrastructure. The successful candidate ...
Employment Opportunity: Digital Media Production SpecialistMay 26, 2022Job Description · Setup and operate digital media production equipment, in both studio and on location. · Prepare various production forms – i.e. copyright and release forms. · Coordinate and supervise student assistants during production. · Creation of specialized multimedia content in interactive, static ...
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