IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

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  • Employment Opportunity: IT Systems Architect April 6, 2021 Job Description: Design, document, implement, manage and monitor multiple systems in an enterprise network computing and datacenter environment; including architecture, support and maintenance of enterprise storage systems, virtualized environments such as Azure, VMware and HyperV, enterprise operating systems such as Linux ...
  • Meet our new IT employee March 8, 2021 Alex Jones IT Consultant Sr. Alex started working at the IT Service Desk at the beginning of February.  Here’s a little about him. What degree do you hold?  BA in Advertising, Marshall U and pursuing a MS in Information Systems Describe your role in MUIT ...
  • New Marshall ID Sequence Numbers February 5, 2021 Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix on newly generated ID numbers.   Any students admitted or employees hired after the change will have the new prefix.  No existing Student ID or Employee ID ...
  • Important Update for Marshall E-mail Security Services – Effective January 6, 2021 January 14, 2021 Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, and Marshall Health) and Alumni. Marshall University Information Technology will introduce an updated e-mail security solution provided by Microsoft in January 2021.  In addition to anti-virus and anti-spam protection, the ...
  • Marshall adds new numbers to IDs December 2, 2020 Beginning January 31, 2021, Marshall University will begin using a 903-xx-xxx sequence of numbers for identification (ID). This is for new assignments only; existing numbers will not change. All offices, departments and colleges should review their processes and procedures, including paper ...
  • Marshall IT to participate in National Cyber Security Awareness Month October 1, 2020 The Marshall University Information Technology (IT) department is participating in National Cyber Security Awareness Month (NCSAM) to raise awareness of Cybersecurity issues. Throughout the month of October, Marshall IT will be sharing information from the national campaign on their website ...