IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

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  • [Service Notification] – Firewall Upgrade July 31, 2020 This change will affect all students, faculty and staff including the School of Medicine and Marshall Health. Beginning at 4:00 am on Sunday, August 9th, 2020, Marshall University will be upgrading our existing network firewall. We are planning for up to a ...
  • “Symantec Endpoint Protection Unsupported” Notification July 13, 2020 Marshall University no longer licenses Symantec Endpoint Protection and is asking the community to uninstall the antivirus product from all personally-owned devices. These devices will receive a pop-up notification (see screenshot below). Windows 8.1 and Windows 10 clients can use ...
  • Microsoft Teams Challenge July 6, 2020 As Marshall has been migrating our campus clients to Microsoft Teams, Information Technology wants to challenge YOU to a 5 day challenge.  Who knows, you might already be a step ahead of the competition already. Follow along on our @MarshallUIT social ...
  • Migration to Microsoft Teams June 8, 2020 This change is being made for all students, faculty and staff with the exception of the School of Medicine. On Friday, June 12, 2020, Marshall University will begin migrating from Microsoft Skype for Business to Microsoft Teams. The migration is expected take up ...
  • Congratulations Grads! Don’t forget… April 27, 2020 Congratulations Marshall Graduates!  Soon you will be graduating from Marshall University.  Now is a good time to take a few moments to wrap up some important technology and service items before you go.  We compiled that grad services list and ...
  • Is this legit? Data Security EDU Training Assignment April 16, 2020 Marshall University employees with access to sensitive data will receive an e-mail message with the following details: Subject:  Marshall IT has assigned you training Sender:  Marshall University – Huntington <> Description:   This IT WWW posting validates the e-mail assignment notification for ...