IT Service Desk Update


IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

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  • Fall 2020 Welcome Back IT Security Advisory September 8, 2020 This message to all students, faculty and staff has been approved by Jon B. Cutler, Chief Information Security Officer As we start the fall semester, we remind you of the important role which you have in the cyber security of Marshall ...
  • Meet Our New Employee, Jacob Wheeler August 27, 2020 Jacob Wheeler IT Consultant Sr. What degree do you hold?  Associate in Computer Science Technology from Ohio University Southern Describe your role in MUIT in 10 words for less: Here to help people out. Favorite thing about working in IT or at MU: The pretty campus and ...
  • [Service Notification] – Firewall Upgrade July 31, 2020 This change will affect all students, faculty and staff including the School of Medicine and Marshall Health. Beginning at 4:00 am on Sunday, August 9th, 2020, Marshall University will be upgrading our existing network firewall. We are planning for up to a ...
  • “Symantec Endpoint Protection Unsupported” Notification July 13, 2020 Marshall University no longer licenses Symantec Endpoint Protection and is asking the community to uninstall the antivirus product from all personally-owned devices. These devices will receive a pop-up notification (see screenshot below). Windows 8.1 and Windows 10 clients can use ...
  • Microsoft Teams Challenge July 6, 2020 As Marshall has been migrating our campus clients to Microsoft Teams, Information Technology wants to challenge YOU to a 5 day challenge.  Who knows, you might already be a step ahead of the competition already. Follow along on our @MarshallUIT social ...
  • Migration to Microsoft Teams June 8, 2020 This change is being made for all students, faculty and staff with the exception of the School of Medicine. On Friday, June 12, 2020, Marshall University will begin migrating from Microsoft Skype for Business to Microsoft Teams. The migration is expected take up ...