Main News

New location for buttons for reporting Spam and not spam

We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction Barracuda has moved the location of buttons used to report Spam and Not Spam. The new location of these buttons is on the message view. You have to click a message in the message log, review the message and then report it as either spam or not spam (see image below). This will give you the opportunity to review messages before submitting them.

Message Log Example

Source: https://esstimeline.barracudanetworks.com/posts/new-location-for-buttons-for-reporting-spam-and-not-spam

 

Migrating V: Drive to OneDrive

Over the next two months, Marshall University will be migrating all V: Drive storage to Microsoft OneDrive.  You will receive a completion status message from IT Announcements (itannouncements-noreply@marshall.edu) once your V: Drive has been fully migrated.

Once migration is complete, you will be able to access the files you previously stored on your V: Drive or Mac Home folder in several ways, including:

  1. Logging in at https://myapps.microsoft.com and clicking the OneDrive tile.
  2. Using the OneDrive app which is pre-installed on Marshall-owned Windows 10 computers.
  3. Installing the OneDrive app on  your Windows PC, Mac, or mobile device (iOS and Android).

Some of the benefits of using OneDrive are:

  • More storage space – 1 terabyte (vs. 5 GB on V: Drive)
  • Recovering deleted items in Office 365
  • Access from multiple devices
  • Office 365 Mobile app available so you can access from anywhere on the go
  • Collaboration / sharing with colleagues or family and friends
  • Integration with other Microsoft Office 365 Applications

 

Additional information can be found at https://www.marshall.edu/it/onedrive/ and individual training sessions can be scheduled by emailing it-training@marshall.edu.

For questions, contact the IT Service Desk:

(304)696-3200
itservicedesk@marshall.edu

To subscribe to MUIT Updates and outages visit http://itservicestatus.marshall.edu/.

 

Meet Our New Employee! – Krista McCallister

Krista McCallister 

Electronic Media Technician, Sr.


 

What degree do you hold? 

AAS – Administrative Executive Technology from Mountwest CTC

BA – Information Assurance from Marshall University

Describe your role in MUIT in 10 words for less:

Management of electronic classroom equipment.

Favorite thing about working in IT or at MU:

There’s always something new going on.

Best concert you’ve attended?:

Vans Warped Tour.

Something you can’t live without?:

Internet, music, and water

Hobbies/Pastimes:

Writing and gardening

Coolest thing you’re currently working on? 

A webcomic series

Any additional Interests? 

I watch a lot of Twitch.tv and documentaries. I also like otters a lot!

[Service Outage]: Lynda Campus

6/20/20:  As of 1:00 PM Lynda Campus is now available.  Please report any access issues to the IT Service Desk.

 

6/19/19:  Our Lynda Campus subscription is not currently available.  MUIT staff are investigating the problem and actively working to restore access.  We hope to have service restored soon.  Check back here for future updates.

To subscribe to MUIT Updates and outages visit http://itservicestatus.marshall.edu/

[Update]: Multi-Factor Authentication and VPN

On Sunday morning, July 7th, during the maintenance window, MUIT will be enabling MFA on our Virtual Private Network (VPN) service.

 

Our records show you have enrolled in MFA.  Great Job!  You can now experience VPN with MFA as an early adopter by selecting “MU_Remote_AccessTest” from the dropdown list.

Instructions for early adoption are provided at www.marshall.edu/it/vpn/access-test.

As always, if you have any questions on how to set up MFA, access the VPN, or any technical questions, please contact the IT Service Desk via chat at www.marshall.edu/it, phone 304-696-3200, email itservicedesk@marshall.edu, or in person on the first floor of Drinko Library and Information Center.

Meet Our New Employee – Peter Coffman!

Peter Coffman 

IT Consultant Sr.


 

What degree do you hold? 

BS – Computer & Information Technology from Marshall University

Describe your role in MUIT in 10 words for less:

Service Desk technician

Favorite thing about working in IT or at MU:

I really enjoy the environment at Marshall and the people I work with. I love being in an environment where I’m comfortable and that is conducive to growth and learning as a professional.

Favorite Restaurant in Huntington/Charleston area:

If i have to pick a fast food place, it’s Chipotle for sure. For my favorite sit-down restaurant, I’d have to say Fat Patty’s, simply because of the atmosphere and how consistent it is.

Favorite Vacay Spot:

Canaan Valley, no doubt. I’d rather be in the mountains than the beach any day.

Who inspires you?:

Zach Bitter, current world record holder for fastest man to run 100 miles on a trail.

Currently Watching/Binging:

True Detective – season 3

Best concert you’ve attended?:

This is a tough one, but I’d have to say LCD Soundsystem in Brooklyn, New York in December of 2017. A close second would be Run the Jewels in Columbus, OH in January of 2017.

Something you can’t live without?:

Running. It’s the one thing I look forward to doing every day. I find it fun, and it provides me immense amounts of satisfaction. Overall, it makes me a physically and mentally healthier individual and provides me with confidence.

Most adventurous thing you’ve done?:

I know this is something in the future, but I think it definitely qualifies as the most adventurous thing I’ve attempted thus far. On June 8th, I will be attempting a 41 mile ultramarathon in Canaan Valley called the Highland Sky 40.

Hobbies/Pastimes:

Running, of course, is a huge hobby of mine. When I’m not doing that, I’m more than likely listening to music or podcasts as I go through my day. For my leisure, I really enjoy playing video games and watching movies/TV shows/ stand-up comedy. I really enjoy the outdoors, and will take any opportunity I can get to go outside whether it be to hike or just to take a walk. I also have a close circle of friends that I hang out with, so ti’s always a joy whenever I get the chance to doing something with them.

Coolest thing you’re currently working on? 

At work, right now I’m just currently adjusting to the new environment and getting everything I need setup, which, for me, is cool. I’ve never had a personal workstation/space before at work so it’s cool to have a spot that is considered mine that I can do what I want with. In my spare time, I’ve been getting a parts list together to build a new computer in the next couple of months.

 

 

 

Meet Our New Employee, Jennifer!

Jennifer Chadwick 

Systems Integration Specialist


What degree do you hold? 

BS – Integrated Science and Technology from MU

Describe your role in MUIT in 10 words for less:

Part of the Enterprise Apps / Business Analyst team.

Favorite thing about working in IT or at MU:

Being a daughter of Marshall, I feel like I’m back home.

Favorite Restaurant in Huntington/Charleston area:

Jim’s Steak and Spaghetti House (it’s Strawberry Pie Week!!)

Favorite Vacay Spot:

New York City

Who inspires you?:

My parents because they taught me to work hard and never give up on my dreams.

Currently Watching/Binging:

The Resident, Law & Order, and Gilmore Girls

Best concert you’ve attended?:

Buckeye Country Festival

Something you can’t live without?:

My dogs – Marco and Bella

Most adventurous thing you’ve done?:

Visited Cincinnati’s “Scariest Haunted House” , The Dent Schoolhouse. It has been selected as one of the BEST HAUNTS in AMERICA!

Hobbies/Pastimes:

Web/Graphic Design, Poshmark, Zumba, and chilling with my dogs

Coolest thing you’re currently working on? 

Getting to know the Enterprise Apps team within the Information Technology Department at Marshall University.

LinkedIn:

https://www.linkedin.com/in/jennifer-chadwick/

 

 

IT Maintenance – SharePoint Server

Tonight, Monday, May 6, 2019, our SharePoint server, inside.marshall.edu, will be offline between 9:00 p.m. and 11:00 p.m. for unexpected maintenance. During this time users will not be able to connect to those sites. If you have questions or concerns, please contact the IT Service Desk. You will also be able to follow the progress on our https://itservicestatus.marshall.edu page.