Info Sec Alerts News Archive

Maintenance Window
Marshall University Information Technology schedules a weekly maintenance window on Sundays from 7am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the
[Service Upgrade]: Upcoming new VPN hardware and service
Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, September 30th, 2020, Marshall University will make an important change to the campus virtual private networking (VPN) service. If you use the Marshall VPN service, please read the following to ensure your continued ability to use VPN services after
Zoom outages
Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit the Zoom website ( and unable to start and join Zoom Meetings and Webinars.”  This outage is not specific to Marshall’s campuses. “We are currently investigating and will provide updates as we have them,” according to Zoom’s status page. For alternative
[Service Update]: Telephone Outages
June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please report any issues you encounter to the IT Service Desk.  Thank you!   June 23, 2020  3:00 pm: Marshall University Information Technology has updated certificates and performed upgrades to the telephone system which has caused intermittent issues across the
New “Zoombombing” Threat to Public Zoom Calls
March 25, 2020 · Info Sec Alerts, Main Notices
A new cybercriminal trend called “Zoombombing” is making its way into the news. Internet “trolls” are joining public Zoom calls to share inappropriate content. If you attend public Zoom calls, it is recommended to disable screensharing – or limit screensharing to the host only – and to disable File Transfer. Check out this article for
Coronavirus Phishing Email Notice
Due to recent news, cybercriminals have a new twist on phishing emails: Coronavirus scams.  Cybercriminals often exploit popular topics and fears, and they haven’t overlooked the widespread fear of COVID-19. The Office of Information Technology asks the Marshall community to continue to stay alert of fraudulent emails and follow safety guidelines when responding to emails
Marshall University Cyber Security Advisory
January 10, 2020 · Info Sec Alerts, Main Notices, Security
This message to all students, faculty and staff has been approved by Edward Aractingi, Associate VP for IT and Chief Information Officer As we start the new semester and the year 2020, we remind you of the important role which you have in the cyber security of Marshall University. Please review a few key steps
Upgrade to WiFi Certificate
MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus.  If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and
Employee Loses $$$ In Bogus E-mail Scam
(Please don’t let this this be you.) The Marshall University Information Technology team have received a number of reports from faculty and staff who have been recipients of a new twist on an old e-mail scam.   You may have heard of phishing before, but these scams are referred to as whaling.  They use a “big
Limited Services Available due to weather
Even though most University services are closed due to inclement weather, the Drinko Study Center will remain open normal hours. The IT Service Desk will NOT have walk up service after 4:00 pm today and will resume normal services at 10:00 am tomorrow. Service Desk assistance will still be available via chat, email, and telephone.