IT Service Desk Update

 

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Technology Review Process

 

Information Technology, the Purchasing Office, the Office of the General Counsel, and the University Budget Office collectively review and negotiate the best purchase price and best license terms for campus departments and individuals when procuring technology products and services.  The review works to further reduce the potential for undesired consequences and risks associated with the incorrect use of the purchased product or services by the Marshall University community and its affiliates.  The review also seeks to confirm thelimination of duplication and data interiority for the university community. 

 

What are we looking for in a review?
When should a review be submitted?
What will I need to provide when I submit a final request for review?
What items are required from the vendor in addition to the items above?
Are there times when a product or service does not require the review process?
Who is involved with the review process?
Do all software titles/technology tools have terms/agreements?
Who has the authority to sign and authorize the agreements on campus
How much time does the review process take?

 

Complete this form to begin:

Technology Procurement Form