IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Information Security

The mission of the Information Security Office is to support the goals of Marshall University Information Technology by assuring the availability, integrity, and confidentiality of information.



Please submit all matters concerning security incidents using the Information Security Incident Report Form.

Information Security Team

Sarah Quarles

IT Security Analyst, Sr.
Drinko Library
One John Marshall Drive
Huntington WV 25755
Phone: 304-696-3724

Jaymz Mynes

IT Security Analyst
Drinko Library
One John Marshall Drive
Huntington WV 25755
Phone: 304-696-5157

Jon B. Cutler, MS, CISSP

Chief Information Security Officer
Drinko Library
One John Marshall Drive
Huntington, WV 25755-2066
Tel: 304-696-3270
Cell: 304-634-7935


New Marshall ID Sequence Numbers February 5, 2021 Update:  02/05/21 On Sunday morning, February 7th, 2021, MUIT will switch to the new 903 prefix ...

Important Update for Marshall E-mail Security Services – Effective January 6, 2021 January 14, 2021 Important update for all active Marshall University e-mail accountholders including students, faculty, staff (MU, SOM, ...

Marshall IT to participate in National Cyber Security Awareness Month October 1, 2020 The Marshall University Information Technology (IT) department is participating in National Cyber Security Awareness Month ...



[Service Upgrade]: Upcoming new VPN hardware and service September 4, 2020 Notice to all students, faculty and staff who use Virtual Private Networking (VPN) services On Wednesday, ...

Zoom outages August 24, 2020 Beginning at 8:51am ET Zoom said it’s “received reports of users being unable to visit ...

[Service Update]: Telephone Outages June 23, 2020 June 29, 2020 11:30 am: As of this morning all phone issues should be resolved.  Please ...