IT Service Desk

 

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance is available in-person, on the telephone, or online via email and live chat. Some of the more common visits to the service desk include assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.

 



 

News


Livestream: 48th annual Marshall Memorial Fountain Ceremony November 14, 2018 Click on the image below to watch the recording of ...

Quest KACE “K” Icon in System Tray October 26, 2018 Purpose: To upgrade KACE agents campus-wide. Impact: Users not directly impacted, however a ...

IT continues observance of National Cyber Security Awareness Month October 24, 2018 The Marshall University Information Technology (IT) department is participating in ...

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Alerts


MATLAB/MathWorks Updates and fixes – 10/25/18 October 25, 2018 Marshall University Information Technology has received the following from MatLab/MathWorks: “MathWorks ...

Live Chat – Temporarily Unavailable October 10, 2018 Live Chat with the IT Service Desk is temporarily down. ...

Single Sign On Change Notification October 3, 2018 As part of our effort to bring a unified Single ...

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