IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance is available in-person, on the telephone, or online via email and live chat. Some of the more common visits to the service desk include assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.

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News

5 Ways to Make Zoom Safer April 3, 2020 Now that we’re meeting virtually for the unforeseeable future, the ...

Service Upgrade: Exchange Email to Office 365 February 3, 2020 On Monday, February 10th, 2020, Marshall University will begin migrating ...

Meet Our New Employee, Michael Stamm! January 8, 2020 Michael Stamm – Database Analyst What degrees do you hold? Bachelor’s of ...

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Alerts

New “Zoombombing” Threat to Public Zoom Calls March 25, 2020 A new cybercriminal trend called “Zoombombing” is making its way ...

Coronavirus Phishing Email Notice March 16, 2020 Due to recent news, cybercriminals have a new twist on ...

Service Migration – IT Service Status February 14, 2020 Marshall University Information Technology will be migrating itservicestatus to a ...

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