IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

IT Service Desk

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.  We provide support around the clock to help support your technical assistance needs.

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News

[Planned Outage]: Disaster Recovery and Business Continuity Testing (12/17/22)December 13, 2022On Saturday, December 17th Marshall University Information Technology will be ...
Employment OpportunitiesNovember 23, 2022Below includes the job description, education requirements, and experience requirements ...
Employment Opportunity: Digital Media Production SpecialistMay 26, 2022Job Description · Setup and operate digital media production equipment, in ...
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Alerts

New Microsoft Authenticator App Notification Features Enabled May 1stApril 27, 2023Microsoft announced for May 2023, the default notification method for ...
[Service Disruption] SPSS Software LicensingJuly 11, 2022Access to the campus-licensed versions of the IBM/SPSS statistical software ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...
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