IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email.

IT Service Desk

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.  We provide support around the clock to help support your technical assistance needs.

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News

[Planned Outage]: Disaster Recovery and Business Continuity Testing (12/17/22)December 13, 2022On Saturday, December 17th Marshall University Information Technology will be ...
Employment OpportunitiesNovember 23, 2022Below includes the job description, education requirements, and experience requirements ...
Employment Opportunity: Digital Media Production SpecialistMay 26, 2022Job Description · Setup and operate digital media production equipment, in ...
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Alerts

[Service Disruption] SPSS Software LicensingJuly 11, 2022Access to the campus-licensed versions of the IBM/SPSS statistical software ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to ...
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