IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk

 

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.  We provide support around the clock to help support your technical assistance needs.

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News

“Symantec Endpoint Protection Unsupported” Notification July 13, 2020 Marshall University no longer licenses Symantec Endpoint Protection and is ...

Microsoft Teams Challenge July 6, 2020 As Marshall has been migrating our campus clients to Microsoft ...

Migration to Microsoft Teams June 8, 2020 This change is being made for all students, faculty and staff ...

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Alerts

[Service Update]: Telephone Outages June 23, 2020 June 29, 2020 11:30 am: As of this morning all phone ...

New “Zoombombing” Threat to Public Zoom Calls March 25, 2020 A new cybercriminal trend called “Zoombombing” is making its way ...

Coronavirus Phishing Email Notice March 16, 2020 Due to recent news, cybercriminals have a new twist on ...

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