Information Technology
IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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IT Service Desk

Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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Connect a Laptop to WiFi (Windows 7)

  1. At the bottom right hand corner of your screen near the date and time, click on the Wireless Icon.
  2. On the menu, navigate and click on the MU WiFi and click Connect.
  3. A window will appear for you to enter your MUNet username and password.
  4. A Windows Security Alert will appear. Press Connect to join the wireless network.
  5. An additional screen will appear, select Public Network to finish the process.

    6. Click Here for a downloadable PDF.

    Please note: These instructions will vary based on your device.

    If you need further assistance please contact our IT Service Desk.