IT Service Desk Update

 

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

IT Service Desk


Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
1:00 PM Sunday –
6:00 PM Friday
(24 hours)
Sa: 10:00AM – 6:00PM

IT Service Status
Blackboard Status

Engage link

Connect a Laptop to WiFi (Windows 8.1)

  1. Navigate to the bottom right corner of your screen next to the date and time. There should be a clear or greyed out Wireless icon of indicator bars with a star above. Click the wireless icon
  2. A roster of WiFi options should appear. Select MU WiFi, ensure Connect Automatically is checked, and sign in.
  3. Sign in with your MU Username and Password.
  4. If you have successfully connected, the status will change to Connected and the wireless icon in the lower right toolbar will fill white based on how strong the connection ins.
  5. Click Here for a downloadable PDF.

    Please note: These instructions will vary based on your device.

    If you need further assistance please contact our IT Service Desk.