IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email. If you need one on one, in person assistance please contact us to schedule an appointment.

Keep Teaching

Information Technology, Libraries and Online Learning and the Center for Teaching and Learning have collaborated to provide a comprehensive list of teaching options.

These online teaching tools will give you an overview of some of the technology and media choices that can be applied to remote teaching and learning.

Online Learning has provided an Online Ready page that will guide you through your transition from face-to-face to online options in a hurry. Quick options are already available to you inside Blackboard, including the Blackboard Quick Start module on the My Institution page. Information about how to use specific Blackboard tools can be found on the Tech Support tab inside Blackboard as well. Times for Online Readiness Bootcamps, happening in Drinko 349 and virtually, as well as information about how to self-enroll in the Blackboard Quick Start course are available on the Online Ready site and below.

Information regarding locations and time for the face-to-face Online Readiness Bootcamps, as well as the virtual trainings scheduled via Collaborate can be found on the Online Ready page.

Options for Continuing Instruction

This list of tools provides a guide for converting in-person course instruction to an alternate format in case of campus closure. All Blackboard inquiries should be directed to Online Learning via the Online Learning Support page. Technical assistance questions can be directed via email to itservicedesk@marshall.edu, 304-696-3200, or via chat on www.marshall.edu/it .

One page quick reference


Course Announcements

  • Synchronous learning is online or distance education that happens in real time
  • Asynchronous learning occurs through online channels without real-time interaction.
Technology / Mode Description / Skill Level Venue / Time Frame
Blackboard* – Asynchronous Send Notifications and Announcements using Bb and copy to their email (Novice) Office or Home / Immediate Use
myMU – Asynchronous Email students by clicking on the Faculty tab dashboard in myMU (Novice) Office or Home /Immediate Use

Sharing Course Materials

Technology / Mode Description / Skill Level Venue / Time Frame
Blackboard – Asynchronous Post lecture notes and slides in Blackboard Office or Home / Takes time to set up
One Drive – Asynchronous Has 1TB of storage space for sharing large files. Links to files for sharing/editing/uploading can be created for your students Office or Home / Immediate Use

Student Assignment Submissions

Technology / Mode Description / Skill Level Venue / Time Frame
Blackboard* – Asynchronous Use Blackboard assignment submission tool Office or Home / Takes time to set up
Email – Asynchronous Request students email their assignments. However, this can be time consuming to track numerous emails. Office or Home / Immediate Use

Discussions

Technology / Mode Description / Skill Level Venue / Time Frame
Blackboard – Asynchronous Set up discussions within Blackboard to create a sense of community, have office hours, and have students demonstrate their grasp of material. Office or Home / Takes time to set up
Microsoft Teams – Asynchronous Bring conversations, content and Microsoft apps together in one place to collaborate and connect. Office or Home / Takes time to set up

Lecture Alternatives

Technology / Mode Description / Skill Level Venue / Time Frame
**Collaborate – Synchronous Allows for live two-way audio, interactive whiteboard, screen sharing and recording. Office or Home / Takes time to set up
Ensemble – Asynchronous Record video lectures that can be posted to Blackboard. Office or Home / Takes time to set up
Zoom – Synchronous Very similar to Collaborate, but used under special circumstances (HIPAA compliance, i.e.). Office or Home / Takes time to set up
More info available at: www.marshall.edu/it/video-matrix

Add additional content or supplemental content to your course by assigning or uploading to Blackboard LinkedIn Learning videos. Contact the IT Service Desk for assistance with technical issues or questions.

Additional Resources

Internet Access
Use Blackboard to meet classes virtually
Adding Content
Moderate Blackboard Collaborate Ultra

If you’d like assistance or have questions, email us at onlinelearning@marshall.edu.