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Keep Learning

As we work to provide you continued access to your courses during this evolving COVID-19 situation, we are continuing to work on providing you the resources and guidance you need to shift to an online learning environment.

Letter from Marshall’s Provost to Students

Dear Marshall students,

We look forward to welcoming you back to remote classes next Monday, March 30. While online and remote learning environments might be new to many of you, we assure you the Marshall family continues to care for you, and our commitment to your success remains as strong as ever.

Dedicated faculty, advisors and staff have been working over the past week to ensure that many of your routine academic resources will still be available to you. This Keep Learning resource page includes tips and services to support students in online and remote learning.

Students who are interested in making a tutoring appointment should e-mail and include the course(s) in which you need assistance. Our tutors are preparing for virtual tutoring appointments beginning Monday, March 30.

Advance registration for the fall semester will begin April 13 for seniors and graduate students. (See the full Fall 2020 Advance Registration Schedule.) Before then, please reach out to your advisor to schedule a virtual meeting via video conference, telephone or e-mail. To find your advisor’s contact information, please visit and click the "Find Your Advisor" link. If you have questions, please email

The university will share updates and other information by e-mail, text, newsletters, social media and, of course, through our various websites. The university has also provided a place to e-mail questions during this time:

In addition to these resources, you should check your Marshall e-mail regularly, as it is a primary way for your instructors to communicate with you. Faculty will be communicating with students this week about any revisions to the schedule, assignments and course delivery. Please reach out to your instructors if you have questions about a class, or if you need more information about the new course format.

We thank you in advance for your patience and understanding during this challenging time.


Jaime R. Taylor, Ph.D.
Provost/Senior Vice President for Academic Affairs

Technology Learning Resources for Students

Prepare to transition to an online learning experience by focusing on three key areas. Stay engaged with your courses, and communicate with your instructors regularly. Familiarize yourself with key resources provided by the university and tools such as Blackboard and Collaborate, and make sure you can access these resources on the devices available to you in your current location. Learn how to prioritize not only your school work but also take care of your physical and mental well-being.

Make sure you have the technology you need

Need to know if your current Windows or Mac computer are adequate? Visit our Recommendations page to find out.

Technology Hardship

The university is aware some students do not have adequate access to broadband internet or may have other technology hurdles.

If you are encountering hardships associated with completing Spring 2020 coursework through online or distance learning formats, please complete the online Technology Hardship Form so we may assist you.

Students can access the form by logging in with their Marshall University e-mail address. You will then be redirected to the single sign-on page and multi-factor authentication for security purposes.

On-Demand Assistance

Need help navigating Blackboard or Collaborate? Request an appointment by emailing to set up a one-on-one online appointment for assistance.

Know your classes

Organize your schedule. Dedicate time for each of your classes, and be prepared to attend live lecture sessions via Collaborate or Zoom if required. Check Blackboard, your syllabus and your email for details from your instructors on upcoming assignments, testing changes and other course expectations. Expect ongoing changes, and be patient with your instructors – and with yourself – as we all adjust to a new learning environment.

Learning Tools

Locate the tools you need to access your courses online. Familiarize yourself with Blackboard and Collaborate, and make sure you can access these resources on your devices – preferably a laptop, tablet or desktop computer. Your phone will work for checking email and Blackboard announcements, and you can use it to attend Zoom meetings, but it should not be your main device for accessing your courses.

Basic Tech Requirements

You will need