Frequently Asked Questions

 

How do I report an item that needs repair?

For non-emergency repairs, please complete the On-Line Work Order Request Form.

For emergency repairs call the Physical Plant Office at 304-696-6681.

 

How do I report burned out light bulbs?

Send a request using the On-Line Work Order Request Form.

 

What do I do if I am locked out of my office?

The Physical Plant and MUPD no longer unlock offices or classrooms due to security and personnel purposes.  Please bring the needed keys with you.

The Physical Plant will attempt to unlock offices/classrooms as time and availability permits.  The response time will be unknown due to the demand of the day.  During regular working hours call the Physical Plant Office at 304-696-6681.

 

Who cleans my office and/or classroom, and when do they clean it?

Either Campus Service or contract workers usually during evening hours.  Some buildings do have day service.

 

Who do I call if I have pests (mice, ants, etc.) in my building?

Call the Physical Plant Office at 304-696-6681.

 

How do I report a trapped or injured animal?

During regular working hours call the Physical Plant Office at 304-696-6681.

If after hours call MUPD at 304-696-HELP.

 

Who empties my trash?

Trash inside offices and buildings is collected by Campus Service or contract workers.

 

For questions not listed, please send an email to physplant@marshall.edu.