MarshallU Healthcheck Guidelines and Information

MarshallU Healthcheck logoBeginning in the fall 2020 semester, all Marshall University students who plan to be on campus that day must log onto MarshallU Healthcheck and complete a brief COVID-19 health self-assessment. This tool—which requires students to monitor and input their body temperature and symptoms—is intended to help ensure a safe campus. Students who are showing signs of illness are asked to stay home and follow the following steps.

Students who are experiencing symptoms can call Student Health at 304-691-1100 in the mornings from Monday through Friday.  They can also call the Cabell Huntington Health Department at 304-526-6544 from 8 a.m. – 6 p.m., Monday through Friday; the Marshall Health COVID-19 information hotline at 304-696-2900 from 8 a.m. to 4 p.m.; or the West Virginia Department of Health and Human Resources 24/7, toll-free hotline at 1-800-887-4303.

Students diagnosed with COVID-19 must remain isolated and should immediately contact Leah Tolliver at for contact tracing to begin. Personal information will be kept confidential.

The daily brief MarshallU Healthcheck task is to be completed by:

  • Any student who has face-to-face classes on any Marshall University physical campus;
  • Any student who lives in the residence halls ; and
  • Any student who plans to visit campus that day for another reason.

Faculty and Staff

The healthcheck also must be completed daily by any Marshall employee in self-isolation or quarantine for COVID-19. Employees who are experiencing symptoms should contact
their personal healthcare provider.

Ways to Complete MarshallU Healthcheck

How to Make MarshallU Healthcheck Easy to Use from Your Phone

For iPhone

You can download the Shortcuts app to make this task easier. Once you have the app downloaded from the website, here are some steps:

  1. In the Shortcuts app, Create New Shortcut
  2. Then add action
  3. Then click on “Web”
  4. Scroll down to Open URLs
  5. Paste link:
  6. Give it a name
  7. To add it to your home screen, tap “…” on the shortcut, then “…” again, and scroll down to add to home screen.

For Android

  1. Open a browser on your phone
  2. Type in the following URL:
  3. When the page opens, you should see the Marshall SSO login page
  4. Instead of entering your credentials, hit the “…” located in the upper right hand side of your screen. A menu should appear.
  5. Find “Add to Home Screen” in the menu and select it
  6. You should be presented with a prompt to provide a name for your new Shortcut
  7. Enter the name you would like to refer to the MarshallU Healthcheck service as, and select Add.
  8. That’s it, you should find your new shortcut on your phone’s home screen.

Troubleshooting Tips

  1. If you choose to save the MarshallU Healthcheck page, it is important to add the link to your favorites as If you attempted to bookmark the link after you have opened the survey, it would save as a cached version of the page. When you next complete the survey, your responses will not be collected, and you will be provided with a “Not Cleared” event pass. Instructions are provided above on how to save the link to the homescreen on your phone. Students can also access the link at any time through MyMU, the Marshall University app, and the link on
  2. Please complete your survey in a timely fashion once it is opened. The survey takes less than one minute to complete.  Surveys will time out after a period of time  for security reasons. If your survey times out, your responses will not be saved, and you will be provided with a “Not Cleared” event pass.


Completing the MarshallU Healthcheck by 1:00 p.m. daily is a requirement for students, with University Conduct sanctions for students who do not comply.

Sanctions for on-campus students who fail to input their health information in the MarshallU Healthcheck app each day are similar as the sanctions for not wearing a mask and other university violations ranging from harassment to destruction property and more. Sanctions could include:

  • Formal warning
  • Conduct probation (which limits participation in extracurricular activities and student privileges)
  • Probationary suspension
  • Suspension
  • Expulsion

Thank you for your efforts to take care of yourself and others by cooperating with this new requirement.

We look forward to seeing students on campus and we hope to keep it open with these new efforts that encourage our health and safety.

Campus COVID-19 Signage

Download ready-made signs and customizeable templates for you to print and post as needed.

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