Marshall IT Service Desk

students in library on computers

The Marshall University Information Technology (MUIT) Service Desk provides comprehensive technology support to students, faculty, and staff across a wide range of systems, applications, and campus services. Whether you need help with university accounts, passwords, MU Wi-Fi, email, software access, Microsoft 365, mobile device setup, or other technology-related issues, the Service Desk is your central point of contact.

Support is available through multiple convenient channels, including in-person assistance, phone support, live chat, and self-service resources available through myMU. From troubleshooting technical problems to helping users connect with the right technology solutions, the Service Desk is dedicated to providing timely and effective support.

Users can also browse the service catalog to explore available services, submit requests, and find self-help documentation. With extended hours seven days a week, the MUIT Service Desk remains committed to delivering reliable technical support, technology guidance, and customer service whenever and wherever assistance is needed.