The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog. We provide support around the clock to help support your technical assistance needs.
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News
[Service Provider Maintenance]: Poll EverywhereJune 20, 2025Description of Outage:
Poll Everywhere will undergo scheduled maintenance on Saturday, July ...
[SERVICE CHANGE] Department & Phone Number Sync to M365 from BannerJune 6, 2025What’s Happening:
Starting June 16th, the department and phone number attributes will ...
[UPGRADE]: Course Evaluation Platform UpgradeJune 6, 2025Description:
Marshall University Information Technology will be migrating the Anthology Course ...
Alerts
[Workshop]: Empowering Faculty with Adobe Tools and Micro-Credentials (10/31)October 28, 2024We invite you to an interactive training session led by Nathan Araya, ...
IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...