The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog. We provide support around the clock to help support your technical assistance needs.
Contact Us
News
[SERVICE CHANGE] Network Firewall Replacement (8/31 and 9/1)August 18, 2025Marshall University Information Technology will be replacing the network firewall ...
[Service Upgrade]: Banner Upgrade (8/29)August 18, 2025Marshall University Information Technology will be performing upgrades to Banner ...
[IMPORTANT IT SERVICE NOTIFICATION]: Effective Change to Your University PasswordAugust 11, 2025What’s Changing?
On May 13, 2025, Marshall University Information Technology (MUIT) ...
Alerts
[Workshop]: Empowering Faculty with Adobe Tools and Micro-Credentials (10/31)October 28, 2024We invite you to an interactive training session led by Nathan Araya, ...
IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...