Infrastructure News Archive

On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, IT will be performing a network failover test.  There will likely be a temporary outage of many of our IT services during this failover test.  We will be using the test results to help improve our network and datacenter resiliency

Travis Edmonds IT Systems Architect Travis previously worked as an Application Systems Analyst Programmer Sr. at our IT Service Desk.  Travis is most looking forward to learning new skills in his new role working with the Infrastructure Systems team, though he’ll miss his coworkers at the IT Service Desk.  He enjoys working in IT at MU

Marshall University Information Technology schedules a weekly maintenance window on Sundays from 4am to 1pm Eastern time. On Memorial Day weekend, our maintenance window will be extended to 5:00 pm Friday May 28th – to 11:59 pm on Monday, May 31st, 2021.  This yearly maintenance outage is listed as “University Computer Services Unavailable” on the

This change is being made for all students, faculty and staff with the exception of the School of Medicine. On Friday, June 12, 2020, Marshall University will begin migrating from Microsoft Skype for Business to Microsoft Teams. The migration is expected take up to two weeks and is expected to be completed before July 1st.   Clients have

MUIT has completed an upgrade to the MU WiFi and Eduroam wireless networks on campus.  If you are having issues connecting to the MUWiFi or Eduroam WiFi networks on our campuses, you may need to “Trust” the new certificate. If you are still having issues, try following these steps: Go into your WiFi settings and

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the

Marshall University engineers along with Cisco engineers have made steady progress today in getting the remaining WiFi access points connected to the network. Access points in the Shewey building, First Year Residence Halls and the Byrd Biotechnology Science Center have all started to come back online.  Technicians will continue to work into the evening and

On January 15th, 2017, MU Information Technology will be eliminating the self-service feature for creating/managing group aliases and vanity email addresses.  These features, (group aliases and vanity addresses) are being migrated to our Exchange Server environment.   Existing group aliases are being converted to Exchange distribution groups and will continue to function.   Beginning on 1/15/17,

Over the holiday break the IT Infrastructure Communications Team began upgrading the Wireless LAN Controllers and the radius authentication servers.  Those upgrades were completed early this morning.  Due to the nature of our authentication protocols you will now have to “accept” a new security certificate to connect to the WiFi network.  During this upgrade the

Job Description: Design, document, implement, manage and monitor multiple systems in an enterprise network computing environment; including management, maintenance and architecture of storage, virtualized environment, Microsoft Windows & Linux servers, network devices, and productivity tools; design, install, configure, troubleshoot and maintain server based applications and services, including system monitoring, authentication and authorization of infrastructure components,