Network News Archive

This change will affect all students, faculty and staff including the School of Medicine and Marshall Health. Beginning at 4:00 am on Sunday, August 9th, 2020, Marshall University will be upgrading our existing network firewall. We are planning for up to a four (4) hour disruption of all Internet access and many services during this time.

The Division of Information Technology will be performing upgrades on the data center network switches to correct a software defect on Saturday August  25th  from 12:00am – 1:00am.  During this time there will be intermittent outages of all voice, video and data applications.  If you have questions or concerns about the timeline, please contact the

Update 1:30 PM – Efforts to restore WiFi services are progressing. The support engineers have an action plan that includes bringing up a wireless controller device with a clean configuration then performing a manual re-entry of configuration information. Provided this is successful, we expect services to be restored early this afternoon. This issue is also

Marshall University Wireless Network services for the Huntington and Regional Campuses are currently offline. The current issue was reported earlier this morning.  IT staff and management are working alongside Cisco, our wireless vendor, to resolve what is reported to be a technical issue in their product. We do not have an estimate at this time

Internet service was unavailable beginning at 11:38am. Service was fully restored by 12:02pm. Root Cause: Scheduled reload of switch. Solution: A reload of the switch cluster was needed to activate software version 3.6.3 that contains bug fixes believed to be causing recent outages.