IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email.


Marshall University Information Technology is active on various platforms. From an inside look on Instagram to tech issue notifications on Twitter, we want to share our passion for technology and also keep the university community informed. Follow us on the social media platforms below or subscribe to an RSS feed of our news and alerts.



Possible IT service outage during maintenance window (3/13/22)March 10, 2022On Sunday, March 13, 2022 at 9:00 am, during Information Technology’s normally scheduled maintenance window, ...
Employment Opportunity: IT Office AdministratorMarch 4, 2022Job Description Plan and schedule meetings and appointments for Associate VP for IT/CIO • Review incoming mails, ...
Employment Opportunity: IT Consultant SeniorJanuary 27, 2022Job Description This is a full- time position responsible for assisting faculty/staff/students with computing devices by ...


[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for ...
Changing UPN and SMTP from to @marshall.eduNovember 3, 2021The following is a message from Information Technology to all freshman students and has been ...


MU ServiceNow for Self-Service

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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