IT Service Desk Update

IT Service Desk technicians are on duty. Please connect with us via Chat, Telephone or email.


Marshall University Information Technology is active on various platforms. From an inside look on Instagram to tech issue notifications on Twitter, we want to share our passion for technology and also keep the university community informed. Follow us on the social media platforms below or subscribe to an RSS feed of our news and alerts.



Employment OpportunitiesSeptember 7, 2022Below includes the job description, education requirements, and experience requirements for the following positions: Info Tech ...
Employment Opportunity: Digital Media Production SpecialistMay 26, 2022Job Description · Setup and operate digital media production equipment, in both studio and on location. · ...
Employment Opportunity: IT Infrastructure Engineer SeniorMay 26, 2022Job Description IT Infrastructure Team is looking for a network engineer to design, implement, maintain, and ...


[Service Disruption] SPSS Software LicensingJuly 11, 2022Access to the campus-licensed versions of the IBM/SPSS statistical software is currently unavailable due an ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) for planned maintenance.
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to work on a fix for ...


MU ServiceNow for Self-Service

IT Service Desk

Live Chat available on our pages

Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

Engage link