MU Alert

What Is Marshall University’s Emergency Messaging System?

Marshall University Emergency Messaging System (MU Alert) is one of several elements of the Marshall University Emergency Notification System. The MU Alert system allows Marshall University to quickly communicate health and safety-related emergency information through a combination of various methods. In the event that information needs to be communicated to students and staff immediately, Marshall University will use several information delivery methods to make sure the pertinent information reaches you.

MU Alert will be used solely for the purpose of alerting the Marshall University community in an emergency. These emergency notices can be delivered via phone calls, text messages to mobile devices and e-mail. All students, faculty and staff can manage their own contact information and choose the contact methods that they prefer.

Please note that emergency notifications will be limited to those concerning urgent health and safety concerns for Marshall University students, faculty or staff; or disruption of normal university functions due to weather, crime or other concerns. Alerts are issued to increase awareness about a criminal incident to promote safety and aid in the prevention of similar crimes.

Marshall University officials determine if and when alerts related to criminal incidents are issued based on a number of factors, including when information becomes known. Alerts are sent when a serious crime occurs that demonstrates an ongoing threat to the campus community. 

The Marshall University Police Department reviews the known details of each reported criminal incident on a case-by-case basis with the safety of the campus community in mind.

The following criteria are considered before issuing an MUAlert regarding a criminal incident:

  • Did a crime occur?
  • Did the crime occur on campus property or on other Clery reportable property? (More information about Clery reporting geographical areas is available in the university’s Annual Security and Fire Safety Report.)
  • Is the crime a Clery reportable crime? (More information about Clery reporting is available in the university’s Annual Security and Fire Safety Report.)
  • Were university public safety officials/MUPD made aware of the incident in a timely manner?
  • Is there a serious or continuing threat to the campus community?

How to Sign Up/Update Info

  1. Go to myMU and log in.
  2. After logging in, click the MU Alert icon in the upper left of the screen.
  3. Enter/Update your contact information.
  4. Click ‘Save’ to finish.