IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

IT Service Desk

The Information Technology Service Desk provides the University community with technical support services on a variety of issues and platforms. Technical assistance and support is available in-person, over the telephone, or online via email and live chat. Some of the more common visits to the service desk include technical assistance with Username/Password issues, connecting to MU WiFi, setting up email on mobile devices, and downloading software. To see a complete list of our services, please visit our service catalog.  We provide support around the clock to help support your technical assistance needs.

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News

Replacement of AppsAnywhere with CameyoMarch 4, 2024Marshall University Information Technology (MUIT) is excited to announce that ...
Important Update: National Data Breach Concerning TIAA and National Student ClearinghouseAugust 14, 2023Marshall University Information Technology (MUIT) continues to gather more information ...
Protecting Confidential and Sensitive Data while using AIAugust 1, 2023Dear University Community, As we continue to explore and leverage the ...
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Alerts

IT Service Impact Announcement: Cable TV Services Not AvailableJuly 8, 2022Notice to all students, faculty, and staff who use Campus ...
[Service Disruption] Banner OutageFebruary 11, 2022Banner and related services will be unavailable this weekend (2/11-2/12) ...
[Service Disruption]: BlackboardDecember 7, 2021[STATUS UPDATE]: The underlying issue has been resolved. AWS continue to ...
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