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For Housekeeping and Maintenance Concerns, fill out the following Online Work Order Request.

2015 Report on Deferred Maintenance and Capital Improvement

Requesting Routine or Non-Emergency Work

Requesting service from the Physical Plant Department is as easy as picking up the phone, clicking on a Webpage, sending an e-mail or fax.  The Work Control Office receives emergency, routine work and maintenance requests Monday through Friday, 8:00 am – 4:00 pm.  These are prioritized and sent to the appropriate staff within the Physical Plant. For routine or non-emergency requests, a Work Order must be initiated. Customers may do this by either submitting an Online Work-Order Request or phoning the Physical Plant at 304-696-6681.

Requesting Emergency Work

Emergency requests affecting life, health or safety, will be dispatched immediately, for emergencies please call 696-6681 between the hours of 8:00 am – 4:00 pm.If after hours please notify the Marshall University Public Safety Department at 304-696-4357. In both cases please provide the following information:  Specific detail of the repair or concern; exact location including building name and room number; contact person name (and the contact person’s campus address, phone and e-mail).