For Housekeeping and Maintenance Concerns, fill out the following Online Work Order Request.
Requesting Routine or Non-Emergency Work
Requesting service from the Physical Plant Department is as easy as picking up the phone, clicking on a Webpage, sending an e-mail or fax. The Work Control Office receives emergency, routine work and maintenance requests Monday through Friday, 8:00 am – 4:00 pm. These are prioritized and sent to the appropriate staff within the Physical Plant. For routine or non-emergency requests, a Work Order must be initiated. Customers may do this by either submitting an Online Work-Order Request or phoning the Physical Plant at 304-696-6681.
Requesting Emergency Work
Emergency requests affecting life, health or safety, will be dispatched immediately, for emergencies please call 696-6681 between the hours of 8:00 am – 4:00 pm.If after hours please notify the Marshall University Public Safety Department at 304-696-4357. In both cases please provide the following information: Specific detail of the repair or concern; exact location including building name and room number; contact person name (and the contact person’s campus address, phone and e-mail).
Requesting an ADA Table
The Physical Plant is working in partnership with the Office of Disability Services (ODS) to provide the best opportunity and experience to all students on campus. If you or one of your students need an ADA table please contact Stephanie Ballou, Director, at 304-696-2467 or you can go to the ODS’s website.