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For Housekeeping and Maintenance Concerns, fill out the following Online Work Order Request.

Requesting Routine or Non-Emergency Work

Requesting service from the Physical Plant Department is as easy as clicking on a Online Work-Order Request Link. The Work Control Office receives maintenance requests Monday through Friday, 8:00 am – 4:00 pm.  These are prioritized and sent to the appropriate staff within the Physical Plant. For routine or non-emergency requests, a Work Order must be initiated. Customers may do this by submitting an Online Work-Order Request .

Requesting Emergency Work

Emergency requests affecting life, health or safety, will be dispatched immediately, for emergencies please call Physical Plant 304-696-6681 between the hours of 8:00 am – 4:00 pm.If after hours please notify the Marshall University Public Safety Department at 304-696-4357. In both cases please provide the following information:  Specific detail of the repair or concern; exact location including building name and room number; contact person name (and the contact person’s campus address, phone and e-mail).

Requesting an ADA Table

The Physical Plant is working in partnership with the Office of Disability Services (ODS) to provide the best opportunity and experience to all students on campus. If you or one of your students need an ADA table please contact Stephanie Ballou, Director, at 304-696-2467 or you can go to the ODS’s website.