IT Services Rate Schedule

Desktop Services

Service Description Price Students Faculty & Staff Department/Grant Communities
Application Software Support and Management Services Class 0 $100/month
Class 1 $300/month
Class 2 $900/month
Class 3 $2,000/month
Class 4 $5,000/month
Class 5 $10,000/month
Infringement Investigation Investigation and Documentation $60/person/hour, Typical: $450
Copyright infringement, first offense $50/person/hour
Copyright infringement, second offense $100/person/hour
Facilities/Client Support and Management Services Class 0 $100/month
Class 1 $300/month
Class 2 $900/month
Class 3 $2,000/month
Class 4 $5,000/month
Class 5 $10,000/month
Dedicated Service Desk Service Coverage for a given 8hr shift 5 days a week with vacation/holiday coverage to match current published service desk hours. $6,300/month/shift
Service Desk Support Package, including standard Technical Support $29/person/month
Customer Services Assist with backup of Customer Data $35/hour
Assessment Consultation & Installation $35/hour
Virus Removal and Restoration $35/hour
Software Installation and Removal $35/hour
Assistance with Desktop or Notebook Hardware $35/hour
Surplus Computer Processing and Property Transfer $35/hour
Consultation/Assistance/Management in Private Computer Lab/Classroom or other facility (College/Department Owned) $35/hour
Work-at-home Operating System Download $35/download
Software Fee Client workstation Software fee $63/year

 

Email & Cloud

Service Description Price Students Faculty & Staff Department/Grant Communities
MUNet Virtual Drive S-5GB; F/S-5GB; D/G-5GB $0.00
Included in Base Service
Additional virtual drive space $50/GB/year

$1,200/TB/year

Archive quality (No Back-up) $800/TB/year
MUNet Exchange Account F/S-10GB; D/G-10GB $0.00
Included in Base Service
MUNet SharePoint Account F/S-10GB; D/G-10GB Included in base service
Additional storage space $50/GB/year

Data Center and Servers

 Service Description Price Students Faculty & Staff Department/Grant Communities
Virtual Machine Services Server Type – Low  vCPU 2/RAM 4/HDD GB <100 $100/month
Server Type – Med  vCPU 4/RAM 8/HDD GB <200  $200/month
Server Type – High 1  vCPU 6/RAM 12/HDD GB <300  $300/month
Server Type – High 2  vCPU 8/RAM 16/HDD GB <400  $400/month
Server Type – High 3  vCPU 10/RAM 20/HDD GB <500  $500/month
Server Backup Services File Backup/Restore due to other than equipment failure  $50/hour
ComVault tape backup services  $0.025/MB
Storage Add-ons Additional CPU -1vCPU  $20/month
Additional Memory -1GB  $12.50/month
Additional Storage w/backup 100GB  $10/month
Additional Storage w/backup 1TB  $100/month
Additional Storage w/o backup 100GB  $6/month
Additional Storage w/o backup 1TB  $66/month
Hardware Hosting Per U of rack space  $5/month
Machine Room Floor Space Rental Institutional Cabinet  $25/sqft/month
Non-Institutional Cabinet  $50/sqft/month
Rack Space Rental  $5/RU/month
Server Management Services Class 0  $100/month
Class 1   $300/month
Class 2   $900/month
Class 3   $2,000/month
Class 4   $5,000/month
Class 5   $10,000/month

Website and Enterprise Applications

Service Description Price Students Faculty & Staff Department/Grant Communities
MUNet Web Presence D/G – 1GB Included in base service.
Additional Storage Space $50/GB/Year
Website and Multimedia Development Basic Website Design and Development $50/hour
Website Maintenance $25/hour
Electronic Voting/Survey E-Voting/Survey $35/hour
Programming/Analysis Services Basic Services $35/hour
Advanced Services $60/hour
Database Services $60/hour
Multi-media Development $25/hour
Database Management Services, subject to SLA Class 0 $100/hour
Class 1 $300/hour
Class 2 $900/hour
Class 3 $2,000/hour
Class 4 $5,000/hour
Class 5 $10,000/hour

Communications

Service Description Price Students Faculty & Staff Department/Grant Communities
Networking Install new MUNet Voice/Data Cable and Jack $350-$600
New MUNet Wireless 802.11 Access Point $1,500
Network Connection Maintenance Fee for each active MUNet Jack $7/month
Network Connection Maintenance Fee for each wireless access point $22.50/month
Internet Access Fee per Work Station (Individual user) $5.84/month
Internet Access Fee per Work Station (Individual user higher use) $480/year
Network Connection Annual Surcharge for QOS guarantees on MUNet, e.g., video services $180/year
Surcharge for inbound dedicated WAN traffic $10/Mb/month
Network Cards/Cables Network Cable Category 6 – 14 ft. $8.00
Network Cable Category 6 – 25 ft. $10.00
Wireless Installation Wireless enclosure costs – Pass through cost $650/installation
13-24 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost $7,500/installation
25-48 Station Lab/Classroom Switched 10/100/1000 Installation – Pass Through Cost $15,000/installation
WAN Connection 10Mb Carrier Grade WAN Connection $885/installation
100Mb Carrier Grade WAN Connection $1,600/installation
1000Mb Carrier Grade WAN Connection $2,650/installation
Bulk Internet Access Bulk Internet Access Unmanaged per Mb/sec $35/month
Bulk Internet Access Managed per Mb/sec $40/month
Internet 2 TBD
Desk Telephone $4/month
Telecommunications Basic Analog Telephone Service $10/month
Standard Telephone Service $7/month
Telephone 24 Button Expansion Module $1.18/month
Additional Voicemail Box $1/month
VDN Rate $7/month
Permanently forwarded DID number $7/month
Long Distance Charges $0.05/minute
Network Management Services, Subject to negotiation of a SLA Class 0 $100/month
Class 1 $300/month
Class 2 $900/month
Class 3 $2,000/month
Class 4 $5,000/month
Class 5 $10,000/month

 

Media Services and Event Coverage

Service Description Price Students Faculty & Staff Department/Grant Communities
Digital Signage Digital Signage Installation $150
Digital Signage Annual Contract for Content and Hardware Support $500
Digital Signage Content Creation $35
Digital Signage Hardware Support $35
Digital Signage Software Use $500
Production Field Production !1 person student crew; camera, audio, video) $25/hour
Field Production (1 person student crew; camera, audio, video) $35/hour
Field Production (1-2 person crew; camera, audio, video) Includes streaming $100/hour
Field Production (1-2 person crew; camera, audio, video) $150/hour
Field Production (3+ crew; camera, audio, video)Includes switcher $200/hour
Studio Production (Full crew) $150/hour
Studio Production (Full crew) $200/hour
Post Production/Editing by Student Crew $25/hour
Post Production/Edition by Student Crew $35/hour
Post Production/Editing by staff crew $75/hour
Post Production/Editing by staff crew $100/hour
Setup for Live Streaming Broadcast/Webcast Included in base service
Setup for Live Streaming Broadcast/Webcast $10/hour
Video to web, encoding & uploading to server), non class related $10/hour

 

Identity & Account Management

 

 Service Description Price Students Faculty & Staff Department/Grant Communities
TBD Description $0
TBD Description $0

 

Campus Services

Service Description Price Students Faculty & Staff Department/Grant Communities
Room Rental and Setup Connection/Setup Fee $35/hour, 1hr. min.
Testing $35/hour, 1hr. min.
Room rental $150 for 4 hour block per room
Printing or Duplicating Laser Print 8.5″ x 11″ or 11″ x 17″ black/white $0.10/page
Laser Print 8.5″ x 11″ or 11″ x 17″ full color $0.20/page