IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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Connect a Smart Phone to WiFi (Android)

Please note that these instructions vary based on what phone, version of Android, and email application you are using.

  1. Navigate to the Settings menu on your device.
  2. In this menu, navigate to WiFi.
  3. Depending on your email application’s settings, select MU WiFi and use the following information:
    • EAP Method: PEAP
    • Phase 2 Authentication: None
    • CA Certificate: Unspecified
    • Identity: MUNetUserName
    • Anonymous Identity: (Leave blank)
    • Password: MUNet Password

Please note:  these instructions will vary based on your Android device and what application you are using for email.

If you need further assistance please contact our IT Service Desk.

Click Here for downloadable PDF.