Information Technology
IT Service Desk Update

 

Did you know you can create your own Service Desk Incident through the self-service portal in ServiceNow? Just go to support.marshall.edu to start the process!

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IT Service Desk

Contact
itservicedesk@marshall.edu
304-696-3200
Live Chat available on our pages

Location
Drinko Library 1st Floor

Desk Hours
Saturday: 10:00AM – 6:00PM
Sunday: 10:00AM until
Friday at 5:00PM

IT Service Status
Blackboard Status

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Connect a Laptop to WiFi (macOS)

  1. Select the Airport at the top right hand corner of the screen.

    2. wifi mac 1

  2. A roster of WiFi hotpots will be shown. Select the MU WiFi network.
  3. Enter your MUNet Username and Password into the appropriate fields and click Ok.

    4. wifi mac 1

  4. You might be prompted to enter your system password to continue. This is the password you set for your computer.
  5. You can check to see if your device is connected by looking at your WiFi icon in the upper right hand corner of your Mac.

    6. wifi mac 1

    Click Here for downloadable PDF.