Bursar’s Office

Third OASIS Due Date: February 20
Ask The Bursar
You can now video conference with a Marshall Bursar Representative.

The Health and safety of our Marshall Family is our number one priority. To limit onsite contact we have initiated Virtual Meetings to video conference and address your questions.

To schedule a virtual meeting with one of our team members simply click on the “ASK THE BURSAR” banner and schedule your meeting at your convenience. You will receive an email confirmation with instructions on how to join your virtual meeting.

CA$Htrack Logo
CA$Htrack is an integrated student finance portal, providing students and parents with a single location to access a multitude of financial information, services and documents. Experience it for yourself.

Marshall University Parent and Guest Access to Student Financial Records

Online Access to Student Installment Services (OASIS)

Marshall University is proud to offer the OASIS Plan as its exclusive payment plan for tuition and housing costs. The OASIS Plan provides for four equal payments of your outstanding tuition and/or housing charges AFTER all financial aid has been applied. The enrollment fee equal to 1% of your final  three payments HAS BEEN WAIVED. Just click on the OASIS Payment Plan link for more information or click on the link below to get started.

*The OASIS plan is only available in the Fall and Spring semesters. The OASIS Plan is NOT available for summer terms.

Student Refund Process

Marshall University has entered into a partnership with Heartland ECSI to provide student refunds. All students must log onto the Marshall E-Refund payment Portal and select their refund preference.

Marshall E-Refund

For your convenience, you may click on the E-Refund button above or logon to MyMU and click the quick launch navigation button to select a refund preference.
You may select one of the following refund options:

  • We encourage you to select electronic deposit to any bank account of your choice as the most timely and convenient way to receive your refund. By choosing Direct Deposit your refund can be processed within 2-3 business days.
  • You can select paper check which can take 7-10 business day. If you do not select a refund preference your disbursement will default to paper check.
  • To avoid delaying your refund, please verify your address and telephone number with Marshall University are accurate, active and listed as permanent “PR”.  Our refund software will not allow us to process refunds via direct deposit or paper check unless your “PR” permanent address and telephone number are active. You can verify/correct this information by logging into your myMU account and clicking the ‘Manage Addresses’ link under the ‘Student Account Information’ tab or by contacting the Registrar’s Office at 304-696-6410.

Please contact the following for additional information:

  • Office of the Bursar: bursar@marshall.edu, 304-696-6620 or in person- Old Main room 101
  • Heartland ECSI: 844-700-0134

Mission Statement

Our mission is to provide quality service to our students, parents, alumni and the University community in a professional and courteous manner, while maintaining the highest possible standards of accuracy in the administration of the finances for Marshall University.  Our objectives are based on improving customer service, enhancing employee capabilities, and targeting applications for new technology and a cost-effective administration.

Office of the Bursar

Phone: 304-696-6620
Fax: 304-696-3588

Office Hours: 8:00 am – 5:00 pm, Monday through Friday
One John Marshall Drive
101 Old Main Building
Huntington, WV 25755-4200

Student Financial Aid Refunds

After the Office of Student Financial Assistance has released awarded aid to your student account, refunds for any over payments will be issued in 7-10 business days.


Important Due Dates

Spring 2023 Oasis Due Dates:

  • 1st Due Date: Due upon acceptance of Oasis agreement
  • 2nd Due Date: January 20
  • 3rd Due date: February 20
  • 4th Due Date: March 20

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Credit Card Payments

Please click below for important information on payment by credit card.

Information on Paying by Credit Card