Bursar’s Office

THE NEW MARSHALL STUDENT ACCOUNT CENTER

The NEW MARSHALL STUDENT ACCOUNT CENTER will be replacing the Marshall University CashTrack portal. During our transition to the New Marshall Student Account Center, you can still access CashTrack for some financial services, including parking, permits/citations, departmental revenue processing, housing reservation deposits, commuter meal plans and 1098T tax forms.

You must access the MARSHALL STUDENT ACCOUNT CENTER to make payments, view account balances, add authorized users, select a refund preference, AND ENROLL IN AN INSTALLMENT PAYMENT PLAN

Marshall Student Account Center

INTERNATIONAL STUDENT INFORMATION

Image of Flywire logo

Marshall University has partnered with Flywire to streamline the fee payment process for our international students and payers. Flywire offers excellent foreign exchange rates and allows you to pay from almost any country. They will ensure that your payment arrives safely and accurately.

You can make a payment at Flywire-Marshall or if you require any help with your payment please visit Flywire Help or view a Flywire Tutorial, (Please reference current exchange rates if you prefer to pay by Flywire)

Ask the Bursar
You can now video conference with a Marshall Bursar Representative – To schedule a virtual meeting with one of our team members simply click on the “ASK THE BURSAR” banner and schedule your meeting at your convenience. You will receive an email confirmation with instructions on how to join your virtual meeting.

Student Refund Process

Marshall University has entered into a partnership with Heartland ECSI to provide student refunds. All students must log onto the Marshall Student Account Center and select their refund preference.

Marshall Student Account Center

For your convenience, you may click on the MARSHALL STUDENT ACCOUNT CENTER logo above.

You may select one of the following refund options:

  • We encourage you to select electronic deposit to any bank account of your choice as the most timely and convenient way to receive your refund. By choosing Direct Deposit your refund can be processed within 2-3 business days.
  • You can select paper check which can take 7-10 business day. If you do not select a refund preference your disbursement will default to paper check.
  • To avoid delaying your refund, please verify your address and telephone number with Marshall University are accurate, active and listed as permanent “PR”. Our refund software will not allow us to process refunds via direct deposit or paper check unless your “PR” permanent address and telephone number are active. You can verify/correct this information by logging into your myMU account and clicking the ‘Manage Addresses’ link under the ‘Student Account Information’ tab or by contacting the Registrar’s Office at 304-696-6410.

Please contact the following for additional information:

  • Office of the Bursar: bursar@marshall.edu, 304-696-6620 or in person- Old Main room 101
  • Heartland ECSI: 844-700-0134

 

Mission Statement

Our mission is to provide quality service to our students, parents, alumni and the University community in a professional and courteous manner, while maintaining the highest possible standards of accuracy in the administration of the finances for Marshall University. Our objectives are based on improving customer service, enhancing employee capabilities, and targeting applications for new technology and a cost-effective administration.

Office of the Bursar

Phone: 304-696-6620
Fax: 304-696-3588

Office Hours: 8:00 am – 5:00 pm, Monday through Friday
One John Marshall Drive
101 Old Main Building
Huntington, WV 25755-4200

Student Financial Aid Refunds

Spring 2024 refunds for overpayment of financial aid released to your student account will be processed beginning on the first day of the term, January 8, 2024.

Frequently Asked Refund Questions (Marshall e-Refund)

 

Important Due Dates

Spring 2024 Payment Plan Due Dates:

Second Payment Due: Fri, Jan 19th
Third Payment Due: Mon, Feb 19th
Final Payment Due: Tue, Mar 19th

 

Contact Us

CONTACT US

EMAILS FROM STUDENTS MUST BE SUBMITTED FROM THE OFFICIAL MARSHALL EMAIL ACCOUNT

Credit Card Payments

Please click below for important information on payment by credit card.

Information on Paying by Credit Card